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Gates Toyota - Service Center

South Bend, IN

4.4
557 Reviews

557 Reviews of Gates Toyota - Service Center

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October 03, 2019

Great mechanics My mechanic DJ was very informative and knowledgeable, yet a true professional. I live in Dayton and was visiting south bend and he rectified my conce More

by DOUGLASMCKILLIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Thank you for your 5-Star rating! Glad to hear you are back on the road during your visit to South Bend. Thank you for your business!

October 03, 2019

Quick and Efficient I took my new CH-R in for oil/filter change. It took just 30 minutes. Quick friendly quality service done in a reasonable amount of time is what cus More

by PUPFICTIONBOOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 10, 2020 -

Gates Toyota responded

Thank you for your positive review! We appreciate your business!

September 16, 2019

Service Everyone is very friendly, very helpful and the service is very excellent. They are also very informative and answered all the questions asked. Would More

by SAUNDRABLADECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 10, 2020 -

Gates Toyota responded

Thank you for your great feedback! We appreciate your business!

September 16, 2019

Oil change It was an oil change. It was fine. Doing a survey for a simple oil change is more bothersome than driving to the south side of town to get the oil cha More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Hey Steve, Thank you for your feedback! We look forward to assisting you more in the future.

September 13, 2019

Oil Again Stopped in after work without an appointment and they took me in had me out shortly after 6:00pm. I also requested and received air cabin filter alon More

by JLKNEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive review! We appreciate your business. Thank you for choosing Gates!

September 13, 2019

Fast Service Took my vehicle in on a Wednesday, they had the part overnighted and it was ready the very next morning. I was also given a loaner vehicle which not a More

by Shelley Montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Hey Shelley, Thank you for your great feedback about your experience with us! We appreciate your business. Thank you for choosing Gates!

September 12, 2019

Great service Taking my car to gates for my routine maintenance has been great. Scheduling is easy and the service staff is efficient and polite. I will definite More

by svoboda.christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Thank you for your 5-Star rating! We look forward to assisting you more in the future!

September 12, 2019

Top notch service I always get great service at Gates. They take care of both my vehicle and me. I love the shuttle they offer so I can get to work and back. Everyon More

by DINANICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everyone was great
Feb 10, 2020 -

Gates Toyota responded

Thank you for your review and thanks for your business!

September 11, 2019

OIL CHANGE Got an appointment easy, done in a timely manner. reviewed past service work, checked the vehicle, found no problems. She was very friendly, informati More

by KATANN6179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Helmkamp
Feb 10, 2020 -

Gates Toyota responded

Thank you for your rating and your positive feedback!

September 10, 2019

Oil, lube service Very fast and efficient. The lady thats in charge does a great job. Very good with customers.The line always seems to move very fast. More

by JACKSON1604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in oil lube
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback and your 5-Star rating!

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