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Gates Toyota - Service Center

South Bend, IN

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531 Reviews

531 Reviews of Gates Toyota - Service Center

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March 13, 2019

told 1hr wait was done in 1/2 hr. very happy about that Always have a good experience at Gates/Toyota. Never an issue and when there is they take care of it right away and usually with no extra charge More

by MLEEMREIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Recall Service Had recall that needed to be completed, they got me scheduled the same day I called and completed the work within the stated time frame. More

by KARISEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2019

Always great service! Great job with scheduled maintainance as usual! Quick, easy and friendly service! Wish you afforded an auto detail service with scheduled maintainan, More

by WEMS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Westafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Reason, Brandon Crimmins
March 11, 2019

Spotless? Only surprise was that car was not washed as had been advertised. I thought they were adding that to the regular service which was done well. More

by GRSTANLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
March 09, 2019

Toyota care ! Loyd , at the parts desk is very helpful ! The service dept.went above and beyond what I asked of them. Once a person establishes a working relation More

by GARYBRUNDIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loyd, parts desk. Service ? All of them.!
March 06, 2019

Wonderful All of the workers were very nice and they even cleaned my car inside and out and all I came for was a oil change. There the best. I can't remember th More

by FCALLISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brien Williams Winston
March 06, 2019

I can't imagine a better dealership to work with. I appreciate the way they make something that might be difficult for me very easy. I trust them and love my Toyota....... everyone I've had. More

by KKRIS4123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his name, but, he was great to work with!
March 04, 2019

13 Toyota’s and Two Lexus’s Later.......... It is pretty sad that I know the game played in in your service area even before it is played. “Your breaks are fine Mam”............ yeahhh, and 7, More

by BOBBYZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
This isn’t an employee issue/it’s an owner issue.
February 27, 2019

Knowledgable Your service writer Brandon Crimmins was helpful in explaining a problem with the car that was related to a minor fender bender. He answered my questi More

by JPILOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Crimmins
February 27, 2019

ToyotaCare service Very friendly staff had me in and out with no issues, nice waiting area, everything went as we planned. Will come back for future needs. More

by DELWYNSHROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
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