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Gaudin Ford
Las Vegas, NV
979 Reviews
Gaudin Ford is a family owned and operated dealership that has been in Las Vegas for over 100 years!
Gaudin Ford is the "Back to Back" winner of the President's Award from Ford Motor Company. What dos this mean to you? When it comes to customer satisfaction you will not find another Ford Dealer that compares.
With the announcement of Gaudin Ford receiving the Triple Crown again this past year, this also means that as far as customer service and sales are concerned, Gaudin Ford is the absolute leader.
For over 100 years we have prided ourselves on the fact the this company is still owned and operated by a family that cares about our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 979 reviews
December 11, 2020
An awesome experience, most enjoyable, stress free car purchase ever. Sergio was extremely helpful and knowledgeable. I would recommend him to anyone looking to make a car purchase. purchase ever. Sergio was extremely helpful and knowledgeable. I would recommend him to anyone looking to make a car purchase. More
by janicem
Employees Worked With
sergio correa
November 16, 2020
Awesome inventory. Professional, friendly workforce. I have purchased three vehicles from this place, David sold me two - 2018 F-150/2019 Escape. David and I spoke on the phone regularly for approximate have purchased three vehicles from this place, David sold me two - 2018 F-150/2019 Escape. David and I spoke on the phone regularly for approximately four months until he told me he had 'my truck'. He wasn't kidding. I love my 2018 lead foot grey XLT sport. Love the dealership, people and service.... More
by themilokid
Employees Worked With
November 13, 2020
Javier Avila -Top salesman and Manager Frank are the best! They made my lease buy out painless and easy. Thank you for all you do! best! They made my lease buy out painless and easy. Thank you for all you do! More
by shop
Employees Worked With
October 19, 2020
Service Dept sucks. Don’t bother making an appointment - they won’t honor them. I made an appointment for an AC inspection that many independent shops offer for free. I made the appointment one week in adva they won’t honor them. I made an appointment for an AC inspection that many independent shops offer for free. I made the appointment one week in advance and received a confirmation email that I was all set. The morning of the appointment they called me and said that I would need to leave the vehicle and it may take 1 to 4 days for them to get to it. When i mentioned that I had a confirmed appointment the service xxxxxxx said that it isn’t really an appointment but rather just a time to bring in your vehicle and leave it fot the 4 day period. What a crappy way to treat customers. More
by Pitboss
Employees Worked With
September 05, 2020
My mother Maria Hermida purchase a vehicle with Ramiro Alvarez. Amazing customer service. I will recommend Ramiro to everyone if they need to purchase a vehicle. Alvarez. Amazing customer service. I will recommend Ramiro to everyone if they need to purchase a vehicle. More
by Lenzmaria43
Employees Worked With
September 02, 2020
Yet again I need to thank the Service Team at Gaudin Ford, (especially “Christian” this time round) for continuing to offer nothing but exceptional Customer Service to their customers. Initially I ha Ford, (especially “Christian” this time round) for continuing to offer nothing but exceptional Customer Service to their customers. Initially I had stopped in to simply ask a question about a part on my car, within a few minutes of getting that info from “Christian” (my awesome Service Advisor), he was quick to point out a couple items that was recommended might need attention. Needless to say it was a good thing that I stopped by, what happened next was definitely not planned, I unexpectedly ended up leaving the car with the team so they can address a few items that were in need of repair / replacement. They also helped me with transportation arrangements. It definitely was not the goal of the dealership to “intentionally get me to drop my car off and charge me for things I didn’t need”, everything needed was 100% valid and for that I want to say again “many thanks” to Christian (Austin, Lisa and the rest of the Service Team & Mechanics) for their expertise, “empathy” and “attention to detail” with regards to taking care of their customers and for making sure of my vehicle’s continued health continues to be just that – healthy… All the best, stay well and stay safe out there… MB More
by WirelessMaven
Employees Worked With
Christian and Austin
August 26, 2020
Hi , I just get my Ford Edge on Gaudin Ford I try in my Ford Fusion and Ramiro Alvarez help me , Ramiro is the Best , I m so happy with the deal . Ford Fusion and Ramiro Alvarez help me , Ramiro is the Best , I m so happy with the deal . More
by Jose Alcaraz Alvarez
Employees Worked With
August 25, 2020
I have been a customer of Gaudin Ford for many, many years...since the mid 1980’s. The majority of that time the service has been amazing! The leasing agent Adam Porter made my most recent release a ver years...since the mid 1980’s. The majority of that time the service has been amazing! The leasing agent Adam Porter made my most recent release a very simple process and for that I am eternally grateful. Keep up the good work, please and thank you. More
by nascarfan244888
Employees Worked With
August 09, 2020
False Advertising and Ripped Off! I went to look at a specific vehicle at Gaudin Ford that was advertised on their website and on Carfax. When I arrived they said they didn't have that I went to look at a specific vehicle at Gaudin Ford that was advertised on their website and on Carfax. When I arrived they said they didn't have that vehicle. I test drove 3 other vehicles and decided on a 2018 Ford Fusion. They told me that the car was $17,000.00 and they would not budge on the price. They did agree that they would pay for the registration for the car which they said was about $650. I asked for this in writing but was told by my sales person that I didn't need to because if Mick said he would pay the registration he would. After purchasing the car I went home and looked up the exact same car I purchased and saw that on their website it was for sale for $15,000.00 and not $17,000.00. It was also advertised on Carfax (Both Advertisements have the same VIN number) for $15,000.00. I contacted them and they offered me 3 free oil changes for the $2,000.00 they took me for. In addition to getting overcharged, they sent me a check for the agreed up registration fee's and only gave me $300.00 even and called it registration assistance deal - which was supposed to be $650.00. As a senior citizen and especially during a pandemic I feel victimized by the auto dealership and their employee's. More
by drrollinzzz
August 09, 2020
purchase a used jeep was fair did not reach a deal though. was fair did not reach a deal was fair did not reach a deal why 25 words? was fair did not reach a deal though. was fair did not reach a deal was fair did not reach a deal why 25 words? More
by davefierro53
Employees Worked With
Nelson Lugo
