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Gaudin Ford
Las Vegas, NV
980 Reviews
Gaudin Ford is a family owned and operated dealership that has been in Las Vegas for over 100 years!
Gaudin Ford is the "Back to Back" winner of the President's Award from Ford Motor Company. What dos this mean to you? When it comes to customer satisfaction you will not find another Ford Dealer that compares.
With the announcement of Gaudin Ford receiving the Triple Crown again this past year, this also means that as far as customer service and sales are concerned, Gaudin Ford is the absolute leader.
For over 100 years we have prided ourselves on the fact the this company is still owned and operated by a family that cares about our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 980 reviews
June 07, 2019
emergency service My Ford Escape 2018 made loud noises in reverse and I called Gaudin Ford and they immediately took me in, gave me a loaner., and fixed problem. Josh C My Ford Escape 2018 made loud noises in reverse and I called Gaudin Ford and they immediately took me in, gave me a loaner., and fixed problem. Josh Cleveland followed through More
by Harvey
Employees Worked With
Josh Cleveland
May 22, 2019
Poor Repair service and overpriced "Diagnosis" cost Brought my 2006 Mustang here to have the airconditioning fault repaired. They kept insisting that I replace the whole Airconditioner for $1,700 becau Brought my 2006 Mustang here to have the airconditioning fault repaired. They kept insisting that I replace the whole Airconditioner for $1,700 because they think the AC clutch is not running. But there's nothing wrong with the aircon, as I've tested it externally using a battery pack and the whole air conditioner unit, and the AC clutch ran well and there was airconditioning. The actual fault on my vehicle was a corroded GEM module and corroded connectors of the GEM module, which causes the malfunction of the air conditioner dial/switch. Why would a Ford Service not figure this out? Why would they suggest to replace a whole air-conditioning unit when it was working perfectly fine? Worse, because I can't afford any of the services, I opted not to do it but I had to pay "diagnosis" (Diagnosis: a.k.a. telling me things I already know about my vehicle). The diagnostic cost was $355.00. Some years ago I went to a run-of-the-mill Auto repair shop to have a fume leakage repaired so I can pass a Smog Test, they "repaired" it (a.k.a., "had actual service done") and I only had to pay $160.00. More
by Ford.Mustang.06.GT.Conv
Employees Worked With
Other Employees :
Larry Walsh, Eric Curtis, Dorrece Troyer, Michelle Portzer, Mayra Ayala, Tim Duncan, Ed Huffer, Luis Esquivel
May 18, 2019
False statements This person should stop telling promise and have no idea how to run or unprofessional have no.idea what she is doing. Have no.idea on handle computers This person should stop telling promise and have no idea how to run or unprofessional have no.idea what she is doing. Have no.idea on handle computers and holding customers keys while the customer ask for them back. More
by Guy
Employees Worked With
May 04, 2019
Greatest Salesman Ever I had an Explore but it was just too big for lifestyle and not necessary. Only thing was that I was negative with the vehicle. Camilo picked out a ca I had an Explore but it was just too big for lifestyle and not necessary. Only thing was that I was negative with the vehicle. Camilo picked out a car he thought I would I like and sure enough I loved it! A beautiful edge with all the goodies. Camilo was able to work with me and get me into the car without a hassle. Honestly if it wasn’t for him I probably wouldn’t have gotten the car. More
by Gabeb
Employees Worked With
Victor Cardenas, Camilo Gomez Castro
April 23, 2019
Best car buying experience Hi, my name is Patricia Henson and my situation was unique. I had separated after 12 yrs and was down to single income a year after I purchased a bran Hi, my name is Patricia Henson and my situation was unique. I had separated after 12 yrs and was down to single income a year after I purchased a brand new full price SUV. I have never traded in a vehicle before and I was having anxiety over this. Mysalesman, Camilo Gomez Castro took complete care of me, eased my anxiety and found me some sweet discounts. It felt effortless because this guy knows his stuff. I arrived a hot mess and left happy with a 2019 downsized car that will fit in my single income budget. Ask for him and you won't be disappointed. More
by Hensonpatricia
Employees Worked With
Victor Cardenas, Camilo Gomez Castro
April 19, 2019
Easiest & fastest car buying experience of my life.. I must say I left very impressed with Gaudin Ford overall as a dealership, but Camilo really made it remarkable. I didn’t feel any pressure, he catere I must say I left very impressed with Gaudin Ford overall as a dealership, but Camilo really made it remarkable. I didn’t feel any pressure, he catered to every single request, & did not get defensive when we negotiated defensively as buyers.. Thank you for your professionalism & respectful way of conducting business. This industry needs more people like you. Cheers. #CustomerForLife More
by Vega2208
Employees Worked With
Victor Cardenas, Camilo Gomez Castro
April 19, 2019
Great dealership, but even better salesman I initially came in to just look at a Focus RS no intention of buy a car just yet due to still paying one off. I met up with Camilo and he showed me t I initially came in to just look at a Focus RS no intention of buy a car just yet due to still paying one off. I met up with Camilo and he showed me the RS but somehow he knew I wanted something else with out me even telling him. He goes “hold up” I got the perfect thing for you. Took me to backlot showed me the most pimpin F-150 and I knew I had to get it. Camilo worked with me to help me trade in my vehicle and get the truck with no hassle whatsoever. Camilo is guaranteed to be top sales man of the year at Gaudin Ford no doubt! More
by Gabeb
Employees Worked With
Camilo Gomez Castro
April 17, 2019
Hassle free great experience! Got in, got the car we wanted, for the price we expected..can't ask for better than that. Will be going back again in the future. Got in, got the car we wanted, for the price we expected..can't ask for better than that. Will be going back again in the future. More
by S.Lewis
Employees Worked With
Tony Najera
April 03, 2019
Excellent customer service Each person at Garden that assisted me with the purchase of my new escape delivered friendly and excellent customer service. Will definitely recommen Each person at Garden that assisted me with the purchase of my new escape delivered friendly and excellent customer service. Will definitely recommend your dealership to everyone I know More
by Cherjmarr
March 09, 2019
Lisa C Lisa, it may be apparent as to why exactly you have "1 star" as all your ratings. I could sit here and explain in detail a situation that you know was Lisa, it may be apparent as to why exactly you have "1 star" as all your ratings. I could sit here and explain in detail a situation that you know was beyond wrong on yours and a few others parts, but you already know. For further occasions when you meet someone smile and shake their hand back and uncross your arms while losing that nasty look on your face. I could understand if a customer was screaming and throwing a fit for some kind of refund, but our situation was not at all like that. I was giving you a common sense issue and explained that we 100% proved your service department messed up a vehicle, and you didn't want to hear it nor did you care. I was beyond polite and you had better things to do apparently. Your customer service along with people handling skills are at an elementary level and I'm curious as to how you still have a job. One could only wonder... More
by TS123
Employees Worked With
