Gaudin Ford

5 Star Sales I had been looking for a new car for a few weeks. After visiting several dealers a friend recommended Moses Martinez at Gaudin Ford. I have purchas I had been looking for a new car for a few weeks. After visiting several dealers a friend recommended Moses Martinez at Gaudin Ford. I have purchased from them in 1992 but not since. I met with Moses and told him what I looking for. Gaudin had at least 100 Ford Explorers and Moses showed me a good number of them until we found the SUV that fit, then we talked price. I expected a battle, as with many car sales people. I told him what I wanted for my trade and I told him what I wanted for monthly payments. The deal was made within 20 minutes. The deal and transaction took less time then it took to find the right SUV. I highly recommend Moses Martinez. He will treat you right, you have my word on it and you can tell him I said that. Stan Olsen More

Very Good Excellent service from Dalia she is very knowledgable and was able to answer all my questions. Her follow up has benn very very good she has done ever Excellent service from Dalia she is very knowledgable and was able to answer all my questions. Her follow up has benn very very good she has done everything promised. I would definitely recommend her to anyone I know who is looking for a car. Thank you More

Disappointing Customer Service This review is regarding my total new car buying experience. I wanted a new Mustang and I got a new Mustang - that's why I gave it 2 stars instead This review is regarding my total new car buying experience. I wanted a new Mustang and I got a new Mustang - that's why I gave it 2 stars instead of one. 1. I traded in a Cadillac CTS with 73,000 miles on it. They first offered me $10,000 which of course is very low considering the good condition I kept the car in. 2. They sold me the 2017 Mustang V6 for just over $30,000. That is not a deal. It is exactly the price of the sticker. 3. A family friend works at a different Ford dealership. Upon reviewing Gaudin Ford's offer - he pointed out that they were selling me a car that had been on the lot for OVER A YEAR. It still only had 17 miles on it, however full transparency would have been appreciated - the Vegas summers BEAT UP on our cars. 4. In the end they gave me about $14,000 for the trade in - only because I challenged them on the fact that I didn't feel it was a fair price + they were selling me a car at sticker price that had been outside for over a year. 5. The last 2 car purchases I made in Vegas the dealership graciously offered to help handle my car registration at the dealership so I wouldn't have to go to the DMV. When I asked for their assistance with this - they responded "Because we gave you such a good deal, this is not something we are willing to do". First of all, they never lowered the price of my car purchase. All they did was give me a fair trade in value - which is the ethical and honest thing to do anyways! Secondly, even if they really did give me a good deal - why should their level of customer service change? Shouldn't all customers get the white glove treatment? I just dropped $30,000 on a new car. Would that not be sufficient for what I'm confident is a VERY simple service to offer a new customer? So yeah - 2 stars because I got the car I wanted. And the salesman was ok - he was a new guy though and so his boss is the one that made these poor decisions leading to yet another negative review for Gaudin Ford. Disappointed. And I would NOT recommend using them since they clearly do not treat all their customers the same. I have a suspicion that had I used Friendly Ford - although a short drive further - I think my treatment would have been better. More

Great truck, great price ,great experience I want to recognize and thank Domenic LaSala for getting me into my 2016 F-150 Platinum . He was helpful,professional, and no pressure. All that made I want to recognize and thank Domenic LaSala for getting me into my 2016 F-150 Platinum . He was helpful,professional, and no pressure. All that made for a great buying experience. I flew in from San Francisco and drove off with the vehicle in just about an hour. My local dealership in California did not think the deal could be done for what I paid but Domenic and Gaudin came through. More

Fantastic sales guy! I will forever recommend Tony to whoever is looking to buy a new vehicle. As a first time buyer, I was extremely nervous about the whole car buying ex I will forever recommend Tony to whoever is looking to buy a new vehicle. As a first time buyer, I was extremely nervous about the whole car buying experience. So in an effort to prepare myself for any pressure sale tactics, missed opportunities, or advantages, I stayed up late the night before and prepared myself with material from websites and Youtube videos. Needless to say, my preparation was unnecessary due to a fantastic sales guy, named Tony. I was very well taken care of by Tony. I never felt pressured nor taken advantage. Mr. Tony took his time, was courteous, but above all super patient. After the sale was concluded, he followed up and personally took care of a small issue that arose. I will forever be grateful for the great care and diligent work that Mr. Tony has done in my whole car buying experience. Fantastic work! Fantastic guy! More

Easiest car purchase experience of my life This is the second time we've purchased a vehicle form Gaudin Ford. Mike Wolf in particular was instrumental in making it a no-stress experience. Stra This is the second time we've purchased a vehicle form Gaudin Ford. Mike Wolf in particular was instrumental in making it a no-stress experience. Straightforward, no run-around, no picky negotiating. Next time I'm in the market, Mike is the person I'll call. More

Incredibly Unpleasant Experiance If you want a seemless and pleasant car buying experiance, stay away from Gaudin Ford. The amount of 'miscommunications' within the dealership employe If you want a seemless and pleasant car buying experiance, stay away from Gaudin Ford. The amount of 'miscommunications' within the dealership employees is astounding. Our salesman promised us a certain deal that involved us buying a used car and trading in my current one, only to have one guy mess up our address on the paperwork so it didn't get mailed correctly (even though he called the day before to verify it), and a third guy completely messed up on our financing paperwork. Overall it was just a complete disaster with the employees pointing fingers at each other. How this place is still in business and actually selling cars I'll never know. I'll be telling my friends and family to avoid this place though for sure. They had even gone as far as giving my email to SiriusXM before we signed the paperwork! Talk about counting chickens before they hatch. More

purchase of a new vehicle I am so happy with my new Ford Escape that I wanted to post this review so other potential purchasers may consider Gaudin Ford, and request Domenic La I am so happy with my new Ford Escape that I wanted to post this review so other potential purchasers may consider Gaudin Ford, and request Domenic Lasala as their sales representative. I have been a loyal Toyota owner for many years so it took a huge leap of faith to jump into a Ford vehicle. The whole experience was so smooth and professional that I will definitely be a repeat customer. With 3 teenagers anxious to own cars, I will make Gaudin Ford my first stop. The purchase price, lease price, ease of purchase and professionalism is second to none. Thankyou to the whole team and especially Domenic for his obvious experience in making my purchase "awesome". More

Great Experience! My past experiences with buying cars have not been great. That is until I visited Gaudin Ford last week and leased a car from Domenic LaSala. He was My past experiences with buying cars have not been great. That is until I visited Gaudin Ford last week and leased a car from Domenic LaSala. He was so helpful and made everything stress free and easy! He was super knowledgeable about everything. I am extremely happy with my 2017 Ford Escape and I will tell everyone I know to go see Domenic. I was in and out in less than 3 hours! Jacob Medrano helped my finance my car and was amazing as well! Thank you to Domenic, Jacob & Gaudin for a seamless experience! You guys are awesome!! More

GREAT CUSTOMER SERVICE We recently purchase a 2016 Mustang Shelby GT from Tony Najera. What a great guy. He was nice, no pressure, very helpful and friendly!!!!!! We will We recently purchase a 2016 Mustang Shelby GT from Tony Najera. What a great guy. He was nice, no pressure, very helpful and friendly!!!!!! We will definitely purchase from Tony again, and recommend him to family and friends. Even after we brought the car home and found a couple of small items, Tony gladly offered to take care of everything!!!! He is accommodating and just a pleasant guy to deal with! Thank you, Gaudin Ford, for employees like Tony!!!!! This truly changed our opinion of car salesman for the better!!!!! More