Gaudin Ford

I bought two vehicles from Domenic. The first was a 2011 F-150 and the experience was terrific. I searched Gaudin's website, found exactly what I wanted (model, color, options) and e-mailed for an appt. I w F-150 and the experience was terrific. I searched Gaudin's website, found exactly what I wanted (model, color, options) and e-mailed for an appt. I was prepared to buy at the listed priced. When I arrived, Domenic couldn't find the truck. I was suspicious that this was a switch and bait, but Domenic seemed genuinely aggravated that the truck listed on the dealership website was not there. After he accepted that the truck really wasn't there he offered me a better equipped truck, same model, same color for the same price as the one I came to buy. I thought that was real classy. He offered me $8,000 on my trade in which was what CarMax had offered and which was $2,000 more than Team Ford had offered. Two years later my family wanted to buy a small crossover SUV. My wife and I had rented an Escape Titanium recently and liked it. There really are a lot of good vehicles in this category but my prior favorable experience with Domenic caused me to start with him. I test drove a few with different options and we made a deal. The vehicle had a dealer installed alarm. I told him I didn't want it and he said no problem and the price would be subtracted. I came back a couple hours later with my wife to do the paperwork. The alarm was still there but he said he wouldn't charge me. However, the paperwork now had a reduced price of $399 for the alarm. I mentioned that and he re-did the paperwork to eliminate that charge. As you know it takes a couple of hours to get thru the paperwork associated with buying a new car. We left with a temporary dealer plate good for 30 days and I put the paperwork aside. Shortly before the temporary plate was to expire I looked over my paperwork and was quite annoyed to see that I had been charged $399 for car rental insurance in case I had to bring the car in overnight for warranty work during the three year warranty period. I was also annoyed at myself because I recognized my own signature on the paper authorizing this charge. I never would have consciously elected to make that purchase but I had gotten careless signing stuff. (And it wasn't Domenic who had given me that paperwork to sign.) I contacted Domenic and he said he would take care of it. I actually got back about $317 as Ford, not the dealer, charged $50 and I was charged for one month's coverage. I debated writing this review because I like Domenic and will go back to him for another new vehicle purchase but didn't feel I could write an honest review without mentioning these last two glitches. However, I think most non-luxury car dealerships would not have given me the money back (or most of it) on the foolish rental coverage "purchase," so I think it speaks well that Gaudin did. Another reason I like Domenic is that he is very knowledgeable about Ford products. More typically car salesmen bounce around a lot from dealership to dealership and answer questions about model levels and equipment with answers that are incorrect, not necessarily deliberately, but just because they don't know their product line that well. More

Great customer service,really took in mind what I wanted and narrowed it down to a few car models, very friendly and was not preassured to buy car and narrowed it down to a few car models, very friendly and was not preassured to buy car More

We bought a Fusion from Tanner recently and it was the best dealership experience we have had. Tanner was easy to deal with and answered every question we had. Vinny was fast and diligent for the finance best dealership experience we have had. Tanner was easy to deal with and answered every question we had. Vinny was fast and diligent for the finance process. I will be buying all my cars from Gaudin Ford and will be sending all my friends there! More

Tanner was the best salesman! Very knowledgable, friendly, and helpful. We love out new all electric Ford Focus! Highly recommend Gaudin Ford! Tanner was great! Thanks! friendly, and helpful. We love out new all electric Ford Focus! Highly recommend Gaudin Ford! Tanner was great! Thanks! More

Julio was great and really worked for the deal I wanted. He was extremely helpful in walking me through the process and was always very professional. He was extremely helpful in walking me through the process and was always very professional. More

JAVIER WAS SO HELPFUL IN EXPLAINING THE DIFFERENT MODELS OF THE F-150 AND ASKING ME WHAT I WAS LOOKING FOR. JAVIER MADE MY CAR BUYING EXPERIENCE SO EASY. I HAVE SINCE REFERRED SEVERAL PEOPLE TO HIM. HE IS V OF THE F-150 AND ASKING ME WHAT I WAS LOOKING FOR. JAVIER MADE MY CAR BUYING EXPERIENCE SO EASY. I HAVE SINCE REFERRED SEVERAL PEOPLE TO HIM. HE IS VERY KNOWLEDGEABLE ABOUT ALL OF THE MODELS AND THE ACCESSORIES. More

Ramiro Alvarez Outstanding sales man very helpful & understanding . Best Sales Man i Have ever Worked with , i will definitely recommend Him To friends & family Members . understanding . Best Sales Man i Have ever Worked with , i will definitely recommend Him To friends & family Members . More

I went into the dealer wanting to get a mustang. I used the internet to start my inquiry. I worked with John Blink. He promptly took my information and started the process. I will admit my credit was not r the internet to start my inquiry. I worked with John Blink. He promptly took my information and started the process. I will admit my credit was not really admorable. But with a low score John and the finance manager was able to get a deal for me. They sold me the car below invoice to get the car sold because the bank would not loan me enough and did not have enough down payment to cover it. Instead of saying "sorry, can't help you", John Blink and Gaudiin Ford did everything they could to make the deal go through.They did not try to sell me a car I did not want or try to sell me the "left over" that has been sitting on the lot for the past few months. I got the car that litterally came off the truck within the past few days and still was not listed as for sale because it has not be prepped yet. They were considerate for my time, since I went in after work, and let me come in the next day to complete the paperwork. I am surprised that with my credit the was I did not seem get much hassles. I would highly recommend Gaudin Ford because they have shown they will treat their customers like people and not numbers. More

Was recommended to this dealership by my bank as a certified dealership. Was very pleased with the experience. Sue contacted me very quickly and was able to find me a car with all of the things I w certified dealership. Was very pleased with the experience. Sue contacted me very quickly and was able to find me a car with all of the things I wanted in the color I wanted. Negotiation was very simple and professional. I got a reasonable price on my trade in. Financing was very quick and easy. Everyone I interacted with was very friendly and easy to talk to. Haven't needed service or anything on my car yet, so I can't speak to it, but I'm sure I won't be disappointed. More

It's the best experience I have ever had in buying my new car. The salesperson, Ramiro Alvarez, was the most attentive person I have met and made me feel very very at home. I would definitely recommend new car. The salesperson, Ramiro Alvarez, was the most attentive person I have met and made me feel very very at home. I would definitely recommend him to any person wanting to buy a car! More