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Germain BMW of Naples

Naples, FL

4.9
2,765 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,765 reviews

April 18, 2026

Jeremy Bongle was a true professional and great service advisor. I definitely recomend him and BMW of Naples. More

by Delgatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2026 -

Germain BMW of Naples responded

Your business and kind recommendation of Jeremy are greatly appreciated. Jeremy works hard to provide our valued guests with the ultimate experience. Best Regards, Flavio Galasso General Manager

April 07, 2026

Cory Hespeler went out of his way to fit me in for a 10,000 mile service before I had to travel from Florida to New York. I really appreciate him for being so accommodating and alleviating my concern a More

by tmccar2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hespeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Germain BMW of Naples responded

Thank you for sharing your experience! We're so glad Cory was able to accommodate your schedule and help ensure your vehicle was ready for your long trip—that peace of mind is so important. It’s also great to hear that the technician’s video and explanation were clear and helpful. We truly appreciate your kind words and will be sure to pass them along to Cory and the team. Safe travels and thank you again! Best Regards, Flavio Galasso General Manager

April 03, 2026

The entire staff at Germain BMW is great and always accommodating! Chuck Griffith is a fantastic service advisor and is always able to accommodate my schedule. My vehicle is taken care of properly the More

by mpally1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Germain BMW of Naples responded

Thank you for your wonderful feedback! We're so pleased to hear that your experiences with our team have been consistently positive. Chuck will be especially happy to know his efforts to accommodate your schedule and ensure everything is done right the first time are appreciated. We truly value your trust in us and look forward to continuing to provide you with great service at every visit! Best Regards, Flavio Galasso General Manager

March 16, 2026

Excellent service and professionalism with every visit. Very accurate completion times and the best service adviser Chuck Griffith. More

by pndikan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Germain BMW of Naples responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that Chuck consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Flavio Galasso General Manager

March 15, 2026

Tona Zarrelli has been my service advisor through my last three BMWs. She is always professional and thorough. A pleasure to work with her. More

by Gormo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Germain BMW of Naples responded

Thank you for sharing positive feedback on Tona! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Tona has always provided for you. We look forward to your next visit! Best Regards, Flavio Galasso General Manager

March 14, 2026

Tona Zarrelli was wonderful about getting my service done in a professional and timely manner! Great experience. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Germain BMW of Naples responded

We are happy you enjoyed a professional and efficient visit with Tona. Our goal is your overall satisfaction, and we all look forward to your next visit. Best Regards, Flavio Galasso General Manager

March 13, 2026

The service is outstanding! Chuck Griffin is the best service manager I have ever worked with! More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Germain BMW of Naples responded

We also think he's the best. Thank you for choosing Germain and for leaving Chuck this awesome review. Best Regards, Flavio Galasso General Manager

March 13, 2026

Friendly, honest and efficient. Very knowledgeable of the product and responsive to our questions and concerns. More

by jhardy8255
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Klevis Toska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Germain BMW of Naples responded

All great things we love to hear about our team. Thank you for allowing us the honor of serving you and trusting us with the care of your BMW. Best Regards, Flavio Galasso General Manager

March 12, 2026

Chuck Griffith is an excellent service advisor he is always thorough and very attentive to our needs!! We have worked with him for many many years and have been very happy with his service over the ye More

by Joetta.warren0563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Germain BMW of Naples responded

Joetta, we're delighted Chuck has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking the time to recommend his assistance. Safe travels until we see you again! Best Regards, Flavio Galasso General Manager

March 09, 2026

Andy Naum was my sales person. He was so helpful in every aspect of the sales experience. I went from a Sedan to an SUV and could not be happier. He explained all the difference More

by Shearns1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
April Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Naum
Mar 09, 2026 -

Germain BMW of Naples responded

Congratulations on your new BMW SUV. We are thrilled to know how happy you are with your new ride. Thank you for sharing such kind words about Andy and your experience. We look forward to welcoming you back for more amazing experiences. Best Regards, Flavio Galasso General Manager

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