Germain BMW of Naples

We have been very pleased with our new vehicle client advisor, Klevis Toska of Germaine BMW, Naples. This is the second car we have leased with Klevis. . He notified us recently that although the lea advisor, Klevis Toska of Germaine BMW, Naples. This is the second car we have leased with Klevis. . He notified us recently that although the lease for our current car was not up until October, there were advantages to perhaps ending sooner and leasing a 2025 same model. We went into discuss and ended up leasing the new vehicle the same day. Klevis is easy to work with and doesn’t push extras that we really don’t need, particularly since this car is used less than 6 months per year. More

Rhoel Gray has been my service counselor for the past 10 years. First for my 2015 BMW 320I and my 2008 BMW 128I. I have found Rhoel to be very knowledgeable and helpful to his customers. Great representati years. First for my 2015 BMW 320I and my 2008 BMW 128I. I have found Rhoel to be very knowledgeable and helpful to his customers. Great representative of the dealership... More

The service was done, professionally, on time and perfect. They also changed the key battery and the wiper blades which I hadn’t requested. During the service, the technician checked all the tires fo perfect. They also changed the key battery and the wiper blades which I hadn’t requested. During the service, the technician checked all the tires for where and alignment. I would recommend this dealership to everyone. More

Germain has a wide selection of new and used cars. I saw the vehicle I ultimately leased on line (X4 M4.0). The sales rep, Alex Ferber, was excellent. He took me for a test drive and was invaluable i I saw the vehicle I ultimately leased on line (X4 M4.0). The sales rep, Alex Ferber, was excellent. He took me for a test drive and was invaluable in setting up my car at delivery. More

Christine Barta was exceptional. She kept me well informed of the progress of my service work. Everybody at the dealership was outstanding at customer service. She kept me well informed of the progress of my service work. Everybody at the dealership was outstanding at customer service. More

Rhoel was great in service! I am a car dealer that had a flat tire while at my home in Naples and was so impressed with his kindness and overall demeanor! Would highly recommen I am a car dealer that had a flat tire while at my home in Naples and was so impressed with his kindness and overall demeanor! Would highly recommend Steve Germain’s BMW of Naples! And the renovation looks to be coming along nicely! Enjoy the service. Tim Moody More

Sebastian greeted me and kept me posted throughout the service appointment. Service was completed promptly and as expected. service appointment. Service was completed promptly and as expected. More

My Service Advisor Rhoel Gray did an excellent job of providing me with service. I had booked an appointment for a clunking noise. I did not request a service loaner car. Rhoel said repairs may take a wh providing me with service. I had booked an appointment for a clunking noise. I did not request a service loaner car. Rhoel said repairs may take a while and went on to find a loaner car for me. That was much appreciated. I especially liked the way he keep me in good contact with the repairs. I had owned many Mercedes and Porsche over the years, this service dept not only checked everything, fluids etc and car and gave me a detailed report. What really struck me was that the tech gave me a detailed video of my car and the issue. That was a first loved it. More