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Germain BMW of Naples
Naples, FL
2,803 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,803 reviews
October 16, 2026
No words can describe how great this dealership is service and personnel are outstanding in every way. service and personnel are outstanding in every way. More
by peterjdasilva
October 14, 2026
Tona was personable and professional. We love her service and assistance. She is an exceptional employee. The whole crew is great. Joe greeted us in service for or scheduled oil change. We love her service and assistance. She is an exceptional employee. The whole crew is great. Joe greeted us in service for or scheduled oil change. We needed 2 rear tires as explained by Tona. Service was quick and efficient. More
by barry_w
Employees Worked With
October 08, 2026
Taken in right away and greeted very fast and friendy. told where to go to get help with my problem told where to go to get help with my problem More
by jmathome47
Employees Worked With
October 08, 2026
Picked up a screw in left front tire. Stopped into Germain BMW and was immediately taken care of by Service Dept. Rhoel Gray quickly processed the paperwork and new tire is working fine Stopped into Germain BMW and was immediately taken care of by Service Dept. Rhoel Gray quickly processed the paperwork and new tire is working fine. More
by et
Employees Worked With
October 07, 2026
Rhoel is always friendly and a pleasure to work with in the Service Department. Thanks Rhoel! the Service Department. Thanks Rhoel! More
by jlisaak1
Employees Worked With
October 06, 2026
Recall on starter was easily scheduled and completed on time as were additional required maintenance services. time as were additional required maintenance services. More
by rjcjr64
Employees Worked With
October 03, 2026
The job was done on time in a quality manner that was excellent. Mr. Bongle is a pro! Thx. BES excellent. Mr. Bongle is a pro! Thx. BES More
by Bruce
Employees Worked With
September 30, 2026
Every employee was very professional and the communication system between departments was exceptional! We really enjoyed Andy and Gabby. communication system between departments was exceptional! We really enjoyed Andy and Gabby. More
by Dougd
September 25, 2026
Very efficient, they had a loaner waiting for me when I arrived, posted videos that I could watch as they performed the service and completed the 3rd year service in less than 3 hours. Very professional! arrived, posted videos that I could watch as they performed the service and completed the 3rd year service in less than 3 hours. Very professional! More
by raylenhardt47
Employees Worked With
September 24, 2026
This time, I really appreciated Rhoel Gray's help. Over the phone he told me how to replace the batteries on the car keys. He advised me when my battery died, needed AAA to jump-start the car and Over the phone he told me how to replace the batteries on the car keys. He advised me when my battery died, needed AAA to jump-start the car and offered to have a 'loaner' car ready for me even though this was an unexpected event on a Saturday. We kept the nice loaner until Monday afternoon and picked up a clean BMW 3E with two new batteries! Thank you Rhoel. Sarah Randt More
by Sarah Randt
Employees Worked With
