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Germain BMW of Naples

Naples, FL

4.9
2,634 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,634 reviews

July 09, 2016

Deal closers We walked in "just looking"the next thing you know is that we got a sweet white X5 leased with the monthly payment that we wanted,great job Anthony! K More

by Les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John(finance) , Anthony Dunbar
Jul 11, 2016 -

Germain BMW of Naples responded

Congratulations on your X5, we know you are going to enjoy the road in your new BMW. Thank you for your business and for taking the time to share your story. Best Regards, Flavio Galasso General Manager

July 07, 2016

Great Service and Customer-Focused Culture Simply a great car-buying experience in the hands of a professional sales person who went the extra mile to insure I got the deal I wanted. I can see More

by dg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Soare
Jul 07, 2016 -

Germain BMW of Naples responded

It is always thrilling to have our customers so happy with their experience with us here at Germain BMW of Naples. Our team enjoys providing our guests an experience which is second to none and we appreciate you sharing your experience. Best Regards, Flavio Galasso General Manager

June 29, 2016

Excellent customer service. The customer service is the best I've ever experienced. From the first hello to the last goodbye, I was totally pleased. Thank you Rhoel. More

by inggirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

Germain BMW of Naples responded

This is exactly what we enjoy hearing! Our service staff works hard to provide our guests a quality experience and we thank you for the positive feedback regarding your experience with Rhoel. Best Regards, Flavio Galasso General Manager

June 24, 2016

Always a Pleasure Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightfor More

by Justforthisone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Germain BMW of Naples responded

Thank you for the 5 star rating! We always love to hear about how well our company is doing. It's wonderful to hear that we were able to provide you with quality service. We'll let Chuck know how much you enjoyed working with him. Thank you for your continued business, we hope to see you again in the future.

June 24, 2016

Excellent Experience as always Moises is my "go-to-guy" whenever I need to bring my car in for service. He's always attentive and goes out of his way to make sure that I'm happy. I More

by Mkoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flavio Galasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moises Marante
Jun 27, 2016 -

Germain BMW of Naples responded

We are pleased to hear the Moises has taken such great care of you and your car. Thank you for sharing your positive experience. Best Regards, Flavio Galasso General Manager

June 09, 2016

excellent experience very pleased with my experience at Germaine BMW. Found the right car within my budget. Thank you to Daron Lynn for his patience and efforts to find More

by kelly1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Rusinik, Daron Lynn, Ken Burkart
Jun 09, 2016 -

Germain BMW of Naples responded

Our team is pleased to know that Daron provided you an informative as well as positive car buying experience. We are happy to know you are pleased with your purchase and thank you for your business. Best Regards, Flavio Galasso General Manager

June 07, 2016

Above and beyond Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank More

by Falcon Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2016 -

Germain BMW of Naples responded

We are honored that you have chosen our dealership to trust the service of you BMW to. Thank you for your business and your kind words. Best Regards, Flavio Galasso General Manager

June 03, 2016

Best Service department and dealership I have ever been to This dealership is nice and friendly from the time you get there till the time you leave, would recommend always to any family or friend. More

by BMWalways
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2016 -

Germain BMW of Naples responded

We are happy to know you were completely satisfied with your overall experience. Best Regards, Flavio Galasso General Manager

June 01, 2016

Germain BMW of Naples - Parts Dept I've bought 3 BMWs at Germain of Naples and their sales, service and parts dept always provided excellent service and have a very professional staff. More

by whitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Browne, Moises Marante, Gary Busacca, Daniel Bocanegra, Alex Soare
Jun 01, 2016 -

Germain BMW of Naples responded

Thank you for your continued business and the 5 stars. We're glad you think so highly of us. Best Regards, Flavio Galasso General Manager

May 24, 2016

Service--- I have used Germain for several years. I could not be more pleased with the service provided. They always go with excess to assure all is right. My ad More

by Donthomason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cox
May 25, 2016 -

Germain BMW of Naples responded

Thank you for your continued business and great feedback regarding your experience with Brian. We look forward to continuing to provide you with quality service for years to come. Best Regards, Flavio Galasso General Manager

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