
Germain BMW of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,634 reviews
Deal closers We walked in "just looking"the next thing you know is that we got a sweet white X5 leased with the monthly payment that we wanted,great job Anthony! K We walked in "just looking"the next thing you know is that we got a sweet white X5 leased with the monthly payment that we wanted,great job Anthony! Keep it up! Les More
Great Service and Customer-Focused Culture Simply a great car-buying experience in the hands of a professional sales person who went the extra mile to insure I got the deal I wanted. I can see Simply a great car-buying experience in the hands of a professional sales person who went the extra mile to insure I got the deal I wanted. I can see why this dealership is so highly rated. It shows in the warmth and hospitality from the people who saw me waiting and offered refreshment, to our sales person Alex who assured my daughter that he had more candy at his desk if she ran out! More
Excellent customer service. The customer service is the best I've ever experienced. From the first hello to the last goodbye, I was totally pleased. Thank you Rhoel. The customer service is the best I've ever experienced. From the first hello to the last goodbye, I was totally pleased. Thank you Rhoel. More
Always a Pleasure Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightfor Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightforward and explain everything to you. If something is needed they will go out of their way to get it done for you. My most recent service was my second time dealing with Chuck and both times he has been a great help. Definitely a great people person. More
Excellent Experience as always Moises is my "go-to-guy" whenever I need to bring my car in for service. He's always attentive and goes out of his way to make sure that I'm happy. I Moises is my "go-to-guy" whenever I need to bring my car in for service. He's always attentive and goes out of his way to make sure that I'm happy. I can always depend on him to keep me informed of the progress on my car and makes sure that the car is clean and ready to go when I arrive to collect it. If there is a problem, he makes no excuses and gets it sorted out on the spot! Thank you for your continued excellent service! More
excellent experience very pleased with my experience at Germaine BMW. Found the right car within my budget. Thank you to Daron Lynn for his patience and efforts to find very pleased with my experience at Germaine BMW. Found the right car within my budget. Thank you to Daron Lynn for his patience and efforts to find the right vehicle. I learned so much and felt confident in my purchase. Thank you!!!! More
Above and beyond Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank you A. Suid More
Best Service department and dealership I have ever been to This dealership is nice and friendly from the time you get there till the time you leave, would recommend always to any family or friend. This dealership is nice and friendly from the time you get there till the time you leave, would recommend always to any family or friend. More
Germain BMW of Naples - Parts Dept I've bought 3 BMWs at Germain of Naples and their sales, service and parts dept always provided excellent service and have a very professional staff. I've bought 3 BMWs at Germain of Naples and their sales, service and parts dept always provided excellent service and have a very professional staff. More
Service--- I have used Germain for several years. I could not be more pleased with the service provided. They always go with excess to assure all is right. My ad I have used Germain for several years. I could not be more pleased with the service provided. They always go with excess to assure all is right. My advisor Brian Cox is a real professional . Keeps me advised and assures that I am not any way inconvienced. More