Germain BMW of Naples

Excellence I have gotten my 650i serviced here many times. Moises Marante is a fabulous Service Advisor. Always courteous, very professional and knowledgeable. I have gotten my 650i serviced here many times. Moises Marante is a fabulous Service Advisor. Always courteous, very professional and knowledgeable. I highly recommend him. More

It's stressful looking for new cars! On Saturday, I purchased my first car from Germain BMW. Anthony Dunbar was my salesman. I always serviced my 2014 BMW at Germain and my service pers On Saturday, I purchased my first car from Germain BMW. Anthony Dunbar was my salesman. I always serviced my 2014 BMW at Germain and my service person Chuck Griffith has always given me great service, so I wanted to make Germain my dealer, they earned my business. I was confused on what I wanted, Anthony showed patience and was available every time I changed my mind. In the end I made my decision and I love my new car. Ken Burkart firmed up the deal and was very professional and made the process smooth. Thanks Anthony, I am looking forward to doing business with you in the future. Rita Mongiovi More

Positive experience buying online! My salesperson was Daron Lynn. I was looking for a specific vehicle and this dealership had the car. I bought it sight unseen based on constant comm My salesperson was Daron Lynn. I was looking for a specific vehicle and this dealership had the car. I bought it sight unseen based on constant communication with Daron. He was very patient and answered all of my questions. Other dealerships were not answering my emails. He delivered the car to me because I lived three hours away and could not make it to the dealership. The car is gorgeous and overall, I had a very positive experience at this dealership. More

Deal closers We walked in "just looking"the next thing you know is that we got a sweet white X5 leased with the monthly payment that we wanted,great job Anthony! K We walked in "just looking"the next thing you know is that we got a sweet white X5 leased with the monthly payment that we wanted,great job Anthony! Keep it up! Les More

Great Service and Customer-Focused Culture Simply a great car-buying experience in the hands of a professional sales person who went the extra mile to insure I got the deal I wanted. I can see Simply a great car-buying experience in the hands of a professional sales person who went the extra mile to insure I got the deal I wanted. I can see why this dealership is so highly rated. It shows in the warmth and hospitality from the people who saw me waiting and offered refreshment, to our sales person Alex who assured my daughter that he had more candy at his desk if she ran out! More

Excellent customer service. The customer service is the best I've ever experienced. From the first hello to the last goodbye, I was totally pleased. Thank you Rhoel. The customer service is the best I've ever experienced. From the first hello to the last goodbye, I was totally pleased. Thank you Rhoel. More

Always a Pleasure Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightfor Every time I've been in I've always been treated like family. Great staff. Polite, attentive, and easy going. Service staff is always very straightforward and explain everything to you. If something is needed they will go out of their way to get it done for you. My most recent service was my second time dealing with Chuck and both times he has been a great help. Definitely a great people person. More

Excellent Experience as always Moises is my "go-to-guy" whenever I need to bring my car in for service. He's always attentive and goes out of his way to make sure that I'm happy. I Moises is my "go-to-guy" whenever I need to bring my car in for service. He's always attentive and goes out of his way to make sure that I'm happy. I can always depend on him to keep me informed of the progress on my car and makes sure that the car is clean and ready to go when I arrive to collect it. If there is a problem, he makes no excuses and gets it sorted out on the spot! Thank you for your continued excellent service! More

excellent experience very pleased with my experience at Germaine BMW. Found the right car within my budget. Thank you to Daron Lynn for his patience and efforts to find very pleased with my experience at Germaine BMW. Found the right car within my budget. Thank you to Daron Lynn for his patience and efforts to find the right vehicle. I learned so much and felt confident in my purchase. Thank you!!!! More

Above and beyond Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank Between Chuck and Bill it does not get any better. Just the most genuine down to earth very service minded in this industry . Great job always thank you A. Suid More