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Germain Lexus of Easton - Service Center

Columbus, OH

5.0
95 Reviews

96 Reviews of Germain Lexus of Easton - Service Center

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June 08, 2025

My Service experience was efficient and everyone in the dealership was friendly, knowledgeable and helpful. More

by Stacy_morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

Excellent Service and Very Nice People. . .. I love the Customer Serivice They make you feel like family More

by MRMP6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Great help…. wonderful service only had to wait a little over an hour for service w be completed More

by MICHAELBERGER0947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Good communication, friendly, professional staff. I enjoy the amenities, like loaner car, water and snacks available, car wash More

by BBUFF43011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Expensive but worth it. Great services. Kevin is always professional and helpful. Josh is a great greeter and always helps us. More

by CARB093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

The amazing thing about this dealership is that the customer service is always exceptional even when the parent company has a monopoly on Lexus dealerships in the city. Amazing! More

by FOMPUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist was fantastic, courteous, got me help, even though I had no appointment.
June 06, 2025

Great service, nicest people, always engage on a personal level. Very much appreciate the professional and kind service. More

by GALLOJOY06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
Jun 06, 2025 -

Germain Lexus of Easton responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Lexus of Easton provided professional and kind service. We appreciate your support!

June 06, 2025

Ashley explained everything clearly, was friendly and listened well. Service dept was clean, I appreciated the additional rooms in the waiting area to sit in More

by mszgobuckeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Attractive environment, efficient personnel Josh kept me informed as to my cars progress loaner very clean More

by Smorris6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Josh and the team at Germain Lexus of Easton provided you with a great experience! Thank you for highlighting our efficient service. Safe travels until your next visit!

June 04, 2025

Great service from checking in to picking up. Loaner was great. They made sure to show me new technology in the loaner before I left. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Germain Lexus of Easton responded

Susan, we're delighted to hear you had a great experience with our team at Germain Lexus of Easton! It's wonderful that the loaner and new technology were helpful. Thanks for sharing your feedback!

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