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Germain Lexus of Easton - Service Center

Columbus, OH

4.9
205 Reviews

205 Reviews of Germain Lexus of Easton - Service Center

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July 26, 2025

Nathan Spencer from the service department is outstanding. I highly recommend him if you need your car serviced.🌟🌟🌟🌟🌟 More

by TimTimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

The reception is good and I will go there anytime my car is in need More

by dvassansi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Very professional, environment is very clean and comfortable. I'm very happy with my service .All the staff were very pleasant More

by 12dedan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Jul 25, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with our team! We appreciate your kind words and hope to serve you again at Germain Lexus of Easton. Safe travels!

July 25, 2025

Awesome facility and staff. Jeff has always been the greatest Service Rep. Will do business again. More

by will.hampton41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Excellent service and efficient! ! I never waited at all for anything. Other dealers take a long time and it’s frustrating More

by Tracy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Nathan Spencer who had me sign the paper for the loaner car.
Jul 25, 2025 -

Germain Lexus of Easton responded

We’re so happy to receive this feedback, Tracy! Thank you for choosing Germain Lexus of Easton and for sharing your experience. See you next time!

July 23, 2025

My car was repaired by another Auto repair shop and they didn’t do a very good job. I took my car to Germain Lexus for a complete overview of the repairs to make sure it was done correctly. I am completely More

by suv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Germain Lexus of Easton responded

We're glad we could help ensure your car is in top shape at Germain Lexus of Easton. Thank you for trusting us! Safe travels!

July 23, 2025

The entire staff was very professional. There was an issue with the recall and they fixed it right away. More

by scasek86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your feedback about our professional service! We're glad to hear the recall was fixed right away. See you again at Germain Lexus of Easton!

July 23, 2025

Friendly staff, fast service and great communication during my visit. Jeff was an excellent advisor. More

by Liliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Germain Lexus of Easton responded

We love seeing 5-star reviews of Germain Lexus of Easton. Jeff and the team will appreciate your shoutout. Thanks, Liliana!

July 22, 2025

Professional and knowledgeable. Prompt response and clear explanations. Good arrangement and reasonable scheduling. Efficient and effective. More

by CHAO.CHIACHU2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Germain Lexus of Easton responded

It's terrific to receive your positive review of our team! Thank you for choosing Germain Lexus of Easton and for sharing your feedback. See you next time!

July 22, 2025

Ashley and the team make it an ever -pleasant experience to be a Lexus owner. Thanks so much for actually making it a pleasure to take my car in for scheduled maintenance. Top notch all around and the peopl More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Germain Lexus of Easton responded

It means the world to hear Ashley and the team make your service visits so seamless and pleasant! Thank you for choosing Germain Lexus of Easton. We’re grateful to have you as a customer!

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