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Germain Lexus of Easton - Service Center
Columbus, OH
155 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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155 Reviews of Germain Lexus of Easton - Service Center
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June 28, 2025
The staff is consistently pleasant, courteous and professional. We have only praise for the staff. professional. We have only praise for the staff. More
by JGOLD1940
Verified Customer
June 27, 2025
Always fast! Typically my car is done quicker than the estimated time. My advisor Nate was awesome! Typically my car is done quicker than the estimated time. My advisor Nate was awesome! More
by thomaswilliams108
June 27, 2025
Service done correctly the first time. I have developed a great relationship with everyone at Lexus of Easton. I have developed a great relationship with everyone at Lexus of Easton. More
by EREIFF
June 27, 2025
I've always had great experiences with Lexus Of Easton. The service department reps are friendly, helpful and keeps you informed of the progress of your vehicle. The service department reps are friendly, helpful and keeps you informed of the progress of your vehicle. More
by ACARMICHAEL1205
June 26, 2025
Great experience. Jeff Hathcock was my Service Advisor and he was great. Jorden (Ms. Jorden😎) called me back quickly and got me scheduled for the next day. Great expe Jeff Hathcock was my Service Advisor and he was great. Jorden (Ms. Jorden😎) called me back quickly and got me scheduled for the next day. Great experience. More
by Ahurst1906
June 26, 2025
Very good workmanship; friendly, and accommodating service advisor. Excellent amenities in the waiting area. I can rely on the work performed and feel confident that my car will perform as serviced. service advisor. Excellent amenities in the waiting area. I can rely on the work performed and feel confident that my car will perform as serviced. More
by wdbryan75
Employees Worked With
June 26, 2025
As usual, the service level was exceptional! I am on my third Lexus and continue to recommend friends to shop at Germain Lexus! I am on my third Lexus and continue to recommend friends to shop at Germain Lexus! More
by danisharp
Employees Worked With
June 26, 2025
The customer service was top-notch as always - Jeff is an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and wh an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and what was found. More
by KCORT68
June 24, 2025
Service was completed within expected time window. I will continue servicing here. Long time customer. I will continue servicing here. Long time customer. More
by Ev2cyl
Employees Worked With
June 24, 2025
Customer service experience is always great! They make sure your questions are answered throughlly. No issues They make sure your questions are answered throughlly. No issues More
by DGSR32
