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Germain Lexus of Easton - Service Center

Columbus, OH

4.9
205 Reviews

205 Reviews of Germain Lexus of Easton - Service Center

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July 22, 2025

Comfortable, friendly, and accommodating very professional with timely updates. I think that speaks volumes, smile. More

by YA4244087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your stellar review! We hope you will continue to choose Germain Lexus of Easton for all your automotive needs.

July 21, 2025

The young man where I was greeted when I pulled in was very courteous and helpful with questions I had about my apple play working he actually reloaded my iPhone to make sure things were working correctl More

by redg08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Attendant that checked my car out when I left
Jul 22, 2025 -

Germain Lexus of Easton responded

Thank you for the review! We appreciate your business, and we hope to see you again at Germain Lexus of Easton.

July 20, 2025

Professionalism, courtesy, and promptness are all stellar. This servicing was completed for less than original estimate. Jeff does an outstanding job keeping me updated during the process. Joshua gre More

by KDBCARUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your positive feedback about our team! We appreciate your business and will pass along your comments to Jeff, Joshua, and the crew. See you next time at Germain Lexus of Easton!

July 18, 2025

The are consistent in excelling in service before and after care as well. I've been coming here for over 10 years. More

by ESOCARTER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Jul 21, 2025 -

Germain Lexus of Easton responded

Your loyal business over the last decade means the world to us! We are thrilled to have you on the Germain Lexus of Easton team. Thank you for your review!

July 18, 2025

Great customer service! And resolved all service needs below estimated cost. Updated me multiple times to keep me informed. More

by gil729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Germain Lexus of Easton responded

We are happy to hear that our service team took such great care of you! Thank you for choosing Germain Lexus of Easton and for sharing your positive feedback.

July 18, 2025

The team is always professional and courteous. Service quality was good. Love the free car wash More

by Lf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Germain Lexus of Easton responded

Thanks so much for the review. We look forward to your next visit to Germain Lexus of Easton!

July 18, 2025

This dealership has employees that are very professional,friendly and caring. The cars are top of the list. I enjoy my professional relationship with this company. More

by FDGAD7884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your positive review of Germain Lexus of Easton! We appreciate your wonderful feedback!

July 17, 2025

Germain consistently makes it about the customer. It’s always a pleasant and professional experience. More

by pattylambmcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Germain Lexus of Easton responded

Patty, thank you for your loyal business! We are proud to have you as a customer and we look forward to welcoming you back to Germain Lexus of Easton in the future. Safe travels!

July 17, 2025

Germaine Lexus is an excellent dealer to take your car for cleaning, inside and outside. They check everything out to make sure everything works and runs properly. Thank you Germaine Lexus! More

by JWDSTEVENS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Jul 18, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your positive review! We appreciate your business, and we hope to see you again at Germain Lexus of Easton down the road.

July 17, 2025

Courteous, professional, thorough service . Inviting atmosphere. Comfortable waiting area.thank you for the complimentary beverages n snacks. More

by Connie Goode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Germain Lexus of Easton responded

Connie, we are so happy to hear that our team was so accommodating and attentive! Thank you for choosing Germain Lexus of Easton and for sharing your experience with us. We hope to welcome you back next time!

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