Germain Lexus of Easton - Service Center
Columbus, OH
346 Reviews of Germain Lexus of Easton - Service Center
Employees are nice and try to make your stay pleasant. The estimate given for the repair was the bill I received. The estimate given for the repair was the bill I received. More
Ashley was excellent. She treated me with respect and enthusiasm. She provided me with the details of the maintenance work to be done by Lexus technicians. The work was co She treated me with respect and enthusiasm. She provided me with the details of the maintenance work to be done by Lexus technicians. The work was completed on time as promised. More
I wish they would come out to talk to us instead of making get up and come in the office for 30 seconds. making get up and come in the office for 30 seconds. More
The service at Germain Lexus of Easton was excellent. The staff was professional, helpful, and kept me updated throughout the process. The staff was professional, helpful, and kept me updated throughout the process. More
Jeff always does a great job ! ! My experience was great as usual, and the waiting area stocked with everything you need to wait for your car. The treats and water are very apprec ! My experience was great as usual, and the waiting area stocked with everything you need to wait for your car. The treats and water are very appreciated. More
This dealership treats me like a queen and they don't try to take advantage of me to take advantage of me More
Kevin and your associates always do a great job! Thank you for taking care of my vehicle. Thank you for taking care of my vehicle. More
Kevin was very thorough explaining what they were going to do to our car. The waiting room was comfortable and welcoming. We live out of Columbus so we have to bring our child and she felt welcomed too. Th to do to our car. The waiting room was comfortable and welcoming. We live out of Columbus so we have to bring our child and she felt welcomed too. The service was fast and it was part of our complimentary service, but that didn’t stop the customer service excellence More
Perfect service, knowledgeable staff, a great waiting environment and expert advice on a completely unrelated matter. environment and expert advice on a completely unrelated matter. More
I appreciate Kevin’s knowledge of maintenance issues that impact the life of my 2019 ES. It;s comforting to have built a relationship with a “seasoned” service advisor who over the years has always taken tim impact the life of my 2019 ES. It;s comforting to have built a relationship with a “seasoned” service advisor who over the years has always taken time to explain issues that benefit the drivability of my vehicle. His calm demeanor and sage advice has kept me coming beck to Germain Lexus at Easton for years. More