Germain Nissan of Columbus

Bought new vehicle in November, discovered in March the air conditioning did not work. The dealership did look at my vehicle for no charge but wants to charge me $3000 to fix it. Never do business with the air conditioning did not work. The dealership did look at my vehicle for no charge but wants to charge me $3000 to fix it. Never do business with them, again very poor customer service!! More

I was told parts are back order it will take 2 days. But it took seven days. I was without car over a week. But it took seven days. I was without car over a week. More

Staff are friendly and polite. Never pushy. Service is good. I always wait for my car. They always finish in a timely manner. Never pushy. Service is good. I always wait for my car. They always finish in a timely manner. More

We had a wonderful experience buying our Nissan! ! We contacted German with interest in a vehicle and Darius answered!! He was incredibly prompt and provided us with everything we needed! In person, ! We contacted German with interest in a vehicle and Darius answered!! He was incredibly prompt and provided us with everything we needed! In person, he was so kind and just a pleasure to work with! He has earned a long time customer! Thank you so much Darius! - Angela More

Really easy to schedule an appointment. Appointment was quicker than expected. Would recommend to friends and family Appointment was quicker than expected. Would recommend to friends and family More

They were great to work with and I feel they gave me a fair deal. My daughter was very excited with her car! fair deal. My daughter was very excited with her car! More

Germain Nissan dealership is my go to auto service center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention center. Even though I have only been there twice since I bought my Nissan Rogue, I am very impressed with the warm, friendly, professional attention of the service advisor and staff. Thank you muchly for taking good care of my car! More

The GM Corey Chaffin did the right thing by me and took care of an important software update causing issues with my infotainment system, he gets 5 stars. I do wish it hadn’t taken going all the way to the care of an important software update causing issues with my infotainment system, he gets 5 stars. I do wish it hadn’t taken going all the way to the GM to solve this dispute but when I got to him he was very professional and took the time to hear me. Their service manager Bradley Moss needs a lesson in customer service he would get 0 stars from me, he’s an example of someone who doesn’t hear his customers or offer resolutions. Also the New Car Sales Manager Deezy Jackson tried to help me but what I needed was above what he could approve. So shoutout to him for hearing me 5 stars for him too. More

Found the perfect car for me and the staff was amazing. Strongly recommend stopping out and looking for your next car. Strongly recommend stopping out and looking for your next car. More

Joshua kept me informed throughout the process. Parts arrived earlier than expected. Joshua arranged a loaner vehicle for me as originally the lead time was 3 to 4 days Parts arrived earlier than expected. Joshua arranged a loaner vehicle for me as originally the lead time was 3 to 4 days More