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Germain Toyota of Columbus

Columbus, OH

4.4
2,693 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,693 reviews

February 20, 2020

My experience at Toyota exceeded my expectations! Usually dealing with car dealerships the people are rude and act like they don’t want to be there . With Kaleb Murray everything was quick and easy !! I rece More

by Aliyya
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray
Feb 20, 2020 -

Germain Toyota of Columbus responded

Thank you for highlighting Kaleb and the quality service he delivers to every guest. We truly appreciate your business and are thrilled to know that Kaleb took excellent care of you. Best Regards, Rich Newsome General Manager

February 20, 2020

Great service! Was in and out in thirty min! I love that we can make an appointment and not just the first come, first serve. More

by wrest234
Recommend Dealer
Yes
Employees Worked With
Mark Pastre
Feb 21, 2020 -

Germain Toyota of Columbus responded

We appreciate you servicing your vehicle with us here at Germain Toyota. See you next time. Best Regards, Rich Newsome General Manager

February 20, 2020

Very enjoyable experience with little pressure from Caleb. Not sure if Calebs last name though. I’m sure I’ll be coming back if only for routine maintenence More

by JARAPU5
Recommend Dealer
Yes
Employees Worked With
Caleb, Buddy Travis, Ryan Laymon
Feb 21, 2020 -

Germain Toyota of Columbus responded

Your overall satisfaction is our goal. Thank you for sharing your experience and we look forward to continuing to provide you with the quality service you deserve. Best Regards, Rich Newsome General Manager

February 20, 2020

My time at Germain is always greeted. I am always greeted by someone friendly and genuinely wants to help me! The only reason I keep coming back! More

by slett
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Feb 21, 2020 -

Germain Toyota of Columbus responded

Your continued business is truly appreciated. See you next time. Best Regards, Rich Newsome General Manager

February 20, 2020

My experience at Germain Toyota was quite enjoyable. My salesman Joe Kelly was phenomenal. Thank you. I have recommend Germain Toyota to my family and friends More

by MELISSA.LOUGHRY
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with Joe. We are overjoyed to know that he provided you with a quality experience and you are comfortable recommending him to friends and family. Rest assured they will receive the same level of service. Best Regards, Rich Newsome General Manager

February 19, 2020

Teresa was amazing I didn’t have an appointment and she got me right in and I was done and gone in less then an hour More

by richardlanham
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Germain Toyota of Columbus responded

We are fortunate to have Teresa on our team as she takes excellent care of our guests. Best Regards, Rich Newsome General Manager

February 19, 2020

We’ve always been very pleased with Germain Toyota. Service is great and always takes good care of us. If/when we get another vehicle it will definitely be a Toyota. More

by SDS3118
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Germain Toyota of Columbus responded

Your continued business is greatly appreciated. When you are ready for that new car just let our team know. See you next time. Best Regards, Rich Newsome General Manager

February 19, 2020

The sales experience was fine and our sales person was helpful. We were not happy with our finance manager; feel free to call me to discuss further. More

by DRJCOSEDD
Recommend Dealer
Yes
Employees Worked With
Asher Puri
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha Dixon
Mar 05, 2020 -

Germain Toyota of Columbus responded

We are sorry to learn of your less than stellar experience with our finance department. Our team apologizes for any misunderstanding and are happy we were able to address this matter and get your check to you asap. Best Regards, Rich Newsome General Manager

February 19, 2020

The service Toyota gave me was excellent. It took a little longer than they had estimated to fix my recall problem but not a big deal after all since they did give me a car to borrow for overnight. The More

by Kat
Recommend Dealer
Yes
Employees Worked With
Mark Pastre
Feb 20, 2020 -

Germain Toyota of Columbus responded

Your overall satisfaction is our priority here at Germain Toyota. We do apologize it took longer than expected and thank you for understanding. When you are ready to proceed with the purchase of a new car our team is eager to assist. Best Regards, Rich Newsome General Manager

February 19, 2020

Excellent service, on time and informative. No pressure to do unnecessary maintenance. Explained what needed to be done now and what could wait till the next service appointment More

by BOGEYPARFISH
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your service needs. Our team is committed to keeping you and your vehicle safely on the road by providing you with our findings and allowing you to determine the best way to move forward that meets your needs. Best Regards, Rich Newsome General Manager

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