Germain Toyota of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Everyone was very nice and knowledgeable with what I needed done on my car. They told me how long and how much it would cost me needed done on my car. They told me how long and how much it would cost me More
The team at Germain Toyota will do everything they can to help you get the car you want. They all were very pleasant and polite to work with. I purchased a used car there. help you get the car you want. They all were very pleasant and polite to work with. I purchased a used car there. More
A great relaxed environment, great people and easy to talk to. Gary Romine was great to deal with and so was Demetrius Davis. The wait in between the two was longer than expected, but overall a great ex talk to. Gary Romine was great to deal with and so was Demetrius Davis. The wait in between the two was longer than expected, but overall a great experience. More
Not a good experience. Set up the appointment but didn’t really help. 40 minute wait before we got a call back to finance.Table was not level in showroom and my wife spilled hot chocolate on her new coat. P really help. 40 minute wait before we got a call back to finance.Table was not level in showroom and my wife spilled hot chocolate on her new coat. Paperwork was all wrong. That added another 20 minutes.Pushed extended warranty on us and failed to tell us there was a 200 dollar deductible.Then went to get the car and salesperson didn’t explain anything about the car. Put the plates on and sent me on my way. I received a call 4 days later that they didn’t get a copy of my drivers license. I’m a preferred customer too. I love Toyota. I won’t ever go back to that dealership. More
Helpful and friendly staff and good service, car was serviced in a timely manner and done when they said it would be done. Also clean garage bay to receive the car. serviced in a timely manner and done when they said it would be done. Also clean garage bay to receive the car. More
Kaleb really went above and beyond! This is the first time I have bought a car (on my own at least) and the process was so much smoother than I thought it would be thanks to him!! I would recommend going time I have bought a car (on my own at least) and the process was so much smoother than I thought it would be thanks to him!! I would recommend going to him for any car buying needs!! More
Friendly, thorough and look for solutions Like working with Asher as he gets right after searching for a solution then once he finds one he looks for a better. Service is great, I can set up Like working with Asher as he gets right after searching for a solution then once he finds one he looks for a better. Service is great, I can set up an appointment online or call and come in and wait. Waiting area is comfortable. More
Great price, excellent service. Omar was a joy. This was my first solo car purchase and Omar treated me with respect and courtesy. My father came down for delivery because that’s what dads do but it was un my first solo car purchase and Omar treated me with respect and courtesy. My father came down for delivery because that’s what dads do but it was unnecessary because they took great care of me. More
I arrived for my service appointment at 10:15 am and was met by Mark. Great smile, by the way, as he opened my car door he said I will meet you inside. He got me checked in and told me he would meet me in met by Mark. Great smile, by the way, as he opened my car door he said I will meet you inside. He got me checked in and told me he would meet me inside as soon as the car was finished. I must tell you I was quite surprised when he came back in after maybe 45 minutes or so and told me the car was finished. The tires were rotated they did a visual inspection topped off the fluids and I was ready to hit the road again. Thank you for such great service. More
Overall I feel that the service department at Germain Toyota has a good process when customers arrive. Generally they do a nice job of getting repairs done in a timely manner. However, I did enjoy my tim Toyota has a good process when customers arrive. Generally they do a nice job of getting repairs done in a timely manner. However, I did enjoy my time dealing with the women at the checkout counter. Poor communication skills and some confusion processing my rental car. More