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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
January 02, 2020
5000 mile maintenance The scheduling staff got me in right away. The receiving staff got me set up right away. The service was completed right away (30 minutes). I will uti The scheduling staff got me in right away. The receiving staff got me set up right away. The service was completed right away (30 minutes). I will utilize Germaine again! More
by TOE3200
Verified CustomerEmployees Worked With
Helpful January 02, 2020
Excellent experience...with Buddy, Sales Manager and Kelvin Will do business again with them. I give A+ for detailed explanation and follow through and response to inquiries. Availability for inquiries and f Will do business again with them. I give A+ for detailed explanation and follow through and response to inquiries. Availability for inquiries and flexibility with purchase and delivery. Not pushy, just right! More
by REPBUK
January 02, 2020
Service review 12/31/19 I have used Germain Toyota for years. They have never steered me wrong. Always right on top of my needs. Will continue to use them. I have used Germain Toyota for years. They have never steered me wrong. Always right on top of my needs. Will continue to use them. More
by TOMMYCARLPICKLE
Employees Worked With
January 02, 2020
Accept or not to accept that is the question. Only recommendation I have is when I called to schedule the maintenances I asked if Germain honored other Toyota dealerships coupons. The lady that a Only recommendation I have is when I called to schedule the maintenances I asked if Germain honored other Toyota dealerships coupons. The lady that assisted me with scheduling said yes. There was a 20% off coupon from another Columbus Ohio Toyota dealership on the web for the same exact service. I brought it in on a screen shot and a link on my phone . The service agent/manager acted like they don’t honor competitors coupons. He did accept it this time. Should be consistency. Thank you. More
by MRLAM33
Employees Worked With
Don’t know
January 02, 2020
Great Experience From beginning to the end, the experience was the best. Will recommend to anyone looking to buy a car to this dealership and Germain Motors. From beginning to the end, the experience was the best. Will recommend to anyone looking to buy a car to this dealership and Germain Motors. More
by Charlesy1
January 02, 2020
Good service facility They treat me and my vehicles right! I am kept informed about the condition of my cars, and things to watch. Sometimes they will wash it, too. They treat me and my vehicles right! I am kept informed about the condition of my cars, and things to watch. Sometimes they will wash it, too. More
by PILOTJOHN40
Employees Worked With
December 31, 2019
Buyers Dealership is in convenient location,great staff,multiple options,choose different cars and quick paper work and great financial staff.other than eve Dealership is in convenient location,great staff,multiple options,choose different cars and quick paper work and great financial staff.other than everyone good,excellent services More
by Thapa
December 31, 2019
Excellent sales team I ended up leasing a 2020 Toyota Corolla. I was very unsure of what I wanted in a car and Omar Jackson, my sales person, made the process very smooth. I ended up leasing a 2020 Toyota Corolla. I was very unsure of what I wanted in a car and Omar Jackson, my sales person, made the process very smooth. He truly helped me get the best deal I could on a vehicle. I love my new car! I HIGHLY recommend Omar and Germain Toyota! Best deal and service around. More
by drew1298
December 30, 2019
It was nice to make quick deal and finals It was good experience and make my choice and got it I will recommend to all people who are looking to buy car to go and talk to Brian. And he can It was good experience and make my choice and got it I will recommend to all people who are looking to buy car to go and talk to Brian. And he can be ur best sale person to make ur choices More
by us_southbelt2009
Employees Worked With
Buddy Travis, Brian Scott
December 30, 2019
Great customer service Had a time to walk me and show me what i wanted and offered helped. Spoke nicely and explain things the right way. Jon did very well Had a time to walk me and show me what i wanted and offered helped. Spoke nicely and explain things the right way. Jon did very well More
by VASCA22
