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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
December 28, 2019
Great service team I have an extended warranty on my car from Toyota, they fix any issues that my car may have. They are very honest and professional company. I have an extended warranty on my car from Toyota, they fix any issues that my car may have. They are very honest and professional company. More
by GMC
Verified CustomerEmployees Worked With
Mark Pastre, Billy Blanton
Helpful December 27, 2019
Great experience Omar took his time reviewing a variety of options with me and found ways to save me as much money as possible. I appreciated his patience and experti Omar took his time reviewing a variety of options with me and found ways to save me as much money as possible. I appreciated his patience and expertise. More
by Nancykj10
December 27, 2019
Quick and Easy Omar Jackson was one of the best dealers I have ever worked with. I called him and told him what I wanted. When I got to the dealership he had it wait Omar Jackson was one of the best dealers I have ever worked with. I called him and told him what I wanted. When I got to the dealership he had it waiting for me. He was very courteous and was especially patient with my 7 year old. More
by Sdwadl2
Employees Worked With
Omar Jackson
December 27, 2019
Very friendly:) i just bought another Rav4. I have been whith Toyota 14years. Will never buy another make. I Just love Toyota. And customer service was excellelt. Th i just bought another Rav4. I have been whith Toyota 14years. Will never buy another make. I Just love Toyota. And customer service was excellelt. They helped me to chose what i wanted in very friendly and profesional manner. I can tell they are working to improve their customer service. I would reccomend them to a friend or others. More
by NODIRA.DAVRANOVA
Employees Worked With
December 24, 2019
Great experience If you're looking for a great sales experience, look no further than Germain Toyota. Jason Gregory went above and beyond to help make the experience a If you're looking for a great sales experience, look no further than Germain Toyota. Jason Gregory went above and beyond to help make the experience as pleasant as possible. He went along with me for the test drive and we discussed mutual interests along the drive unrelated to the car (so it felt more personal than transactional). He answered all of my questions and then alerted that the car rental agency would be able to pick up the rental from the dealership vs the headache of trying to coordinate transportation for that. Drove home in the car he helped me with on the same day. Highly recommended. More
by Jcashtr02
Employees Worked With
Jason Gregory
December 23, 2019
very nice every thing. Maintenance service, filter change over all good. I like everything. Customer lounge, refreshment service . Very quiet and environment. every thing. Maintenance service, filter change over all good. I like everything. Customer lounge, refreshment service . Very quiet and environment. Very clean area. More
by RICKYLKW2006
Employees Worked With
Jason Gregory, Billy Blanton
December 23, 2019
Big dealership with a personal feel I can't say enough good things about Linda, Azher, Lincoln and the Germain Toyota staff. Such a great experience that my wife came back five days late I can't say enough good things about Linda, Azher, Lincoln and the Germain Toyota staff. Such a great experience that my wife came back five days later and leased a Tacoma of her own. More
by tomlindsay
December 23, 2019
Outstanding Once I arrived in the shop the service was slow. After the inspection and I returned the truck, the processed was outstanding. They communicated with Once I arrived in the shop the service was slow. After the inspection and I returned the truck, the processed was outstanding. They communicated with me. Informing on all actions being taken. They were done a day prior than I expected it. Overall they were great. My truck was detail and I am very thankful for with their performance. More
by Dodley
Employees Worked With
Meredith Davis, Melinda Thompson
December 23, 2019
Purchase of used auto Toyota personnel were professional and very courteous. The negotiations were a fair and equitable transaction. Good follow-up and attention to details Toyota personnel were professional and very courteous. The negotiations were a fair and equitable transaction. Good follow-up and attention to details. Friendly people that were very considerate. More
by Do not email me
December 23, 2019
Service It would be a higher rating if my Toyota care was noted when I first arrived. I had to have my bill revised because the rep wasn’t aware I had it. It would be a higher rating if my Toyota care was noted when I first arrived. I had to have my bill revised because the rep wasn’t aware I had it. More
by JMAXWELL1993
Employees Worked With
