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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
December 21, 2019
Great experience very pleasant and knowledgeable staff. Aj was easy going and very helpful through the whole process. Will definitely buy from here again! Thx Aj was easy going and very helpful through the whole process. Will definitely buy from here again! Thx More
by Matt77
Helpful December 21, 2019
Experience was beyond exceptional. AJ provided honest and upfront knowledge and helpful advice which made the decision making process very easy. I’m extremely please with the experience and will refer people upfront knowledge and helpful advice which made the decision making process very easy. I’m extremely please with the experience and will refer people in the future. More
by Dfeltner8
Employees Worked With
December 21, 2019
excellent person, from the beginning it gives you your options and finsigue the best business for you. I recommend All the staff in the dealer attentive to your needs feel at home. options and finsigue the best business for you. I recommend All the staff in the dealer attentive to your needs feel at home. More
by José araujo
December 21, 2019
Beyond exceptional We recently moved to Ohio and needed a Toyota dealer for servicing my Our RAV4. From the first visit to Germain Toyota meeting Chris in service...... We recently moved to Ohio and needed a Toyota dealer for servicing my Our RAV4. From the first visit to Germain Toyota meeting Chris in service......to the next meeting of Austin (AJ) in Sales, I can not express how welcoming and accommodating these folks were. Never in our history of buying a new car, did we ever have such a warm, fast, and seamless experience! May I add, that although (out of Germain’s control), we had some hiccups with our new car, Germain Toyota’s staff went above and beyond to provide us ultimately a perfect outcome! These guys are are so attentive to the customer’s needs and .... we felt as if we were their only customer!!!! More
by MELORAVIOLETTE
Verified CustomerDecember 20, 2019
Truly look out for the customer. I bought my first Toyota with Germain and they did a great job helping my second. I had some issues with my last Toyota and they could have just said, I bought my first Toyota with Germain and they did a great job helping my second. I had some issues with my last Toyota and they could have just said, “that sucks for you good luck.” But they did not and went the extra mile for me. Thank you so much; Rich, Woody, Tom, and Omar! If you’re planning on buying a car make sure you ask for Omar! He is the best! He made sure that my car was warm for me and everything! Excellent service from an excellent rep! Tom did a great job on the finance side making sure that everything went seamless and had me out in record time! Woody and Rich were both world class as well. They were able to handle my issues and concerns and win me back over as a Germain customer! More
by Cody Gombosch
Employees Worked With
Other Employees :
Omar Jackson, Rich Newsome, Veronica Carr
December 19, 2019
Great experience. Wonderful service. Mark, the assistant service manager worked with me to resolve my issue with my car and delivered the car as promised. They were able to repair rather Mark, the assistant service manager worked with me to resolve my issue with my car and delivered the car as promised. They were able to repair rather than replace the part involved and saved me money. Will be back. More
by APPLINGBUNCH
Employees Worked With
Mark Pastre
December 19, 2019
Used car Pleasurable experience too long however and wouldn't budge on price of the used vehicle 2019 Toyota Highlander Se with 15,000 miles. We paid cash wasn Pleasurable experience too long however and wouldn't budge on price of the used vehicle 2019 Toyota Highlander Se with 15,000 miles. We paid cash wasn't interested in a extended warranty but had to sit thru the attempt anyway More
by DAGGWOODDAGG
Employees Worked With
December 18, 2019
Great experience! Linda made the process easy to understand and straightforward. They were able to find me the perfect truck! Very much recommended for whatever vehicle you need! understand and straightforward. They were able to find me the perfect truck! Very much recommended for whatever vehicle you need! More
by Ben
December 18, 2019
Service I went in and sat down and was out in about a hour. They were great to work with, unlike the other dealership I have worked with. I went in and sat down and was out in about a hour. They were great to work with, unlike the other dealership I have worked with. More
by GHATTY1971
December 18, 2019
Pleasant Good customer service! Courteous with great attention to detail.Explained my options to me as well as the prices involved. My service person was quite Good customer service! Courteous with great attention to detail.Explained my options to me as well as the prices involved. My service person was quite knowledgeable professional and friendly More
by gbetts1
Employees Worked With
