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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
November 20, 2020
We had a good experience buying and trading in a car in October. We were helped through the process by Joe Kelly and he was so kind and made us feel like we were being treated fairly. Overall it was pleas October. We were helped through the process by Joe Kelly and he was so kind and made us feel like we were being treated fairly. Overall it was pleasant More
by Molly_rice
Verified Customer
November 20, 2020
Germain toyota team moves fast and does what they say. They had best price for Toyota Sienna in Columbus and I'll be back for more business in the future! They had best price for Toyota Sienna in Columbus and I'll be back for more business in the future! More
by valentine
November 19, 2020
Teresa Wilson is an exemplary service manager who works well with the customers. She is patient, knowledgeable ,honest and efficient! Teresa answers our questions and responds to our concerns. Thank you f well with the customers. She is patient, knowledgeable ,honest and efficient! Teresa answers our questions and responds to our concerns. Thank you for supporting her efforts as an employee of Germain Toyota. More
by wdistel
Employees Worked With
November 19, 2020
Germain Toyota of Columbus made my experience with buying my first car easy! Overall, staff was friendly, honest, and helpful. They made a somewhat stressful process as painless as possible. My only complain my first car easy! Overall, staff was friendly, honest, and helpful. They made a somewhat stressful process as painless as possible. My only complaint is that one staff member was quite rude and standoffish toward me as I was finishing up paperwork. However, I don’t think this ruined my overall experience at the dealership and I would highly recommend this location to anyone looking for a used car! More
by Amelia Kendall
Employees Worked With
Tom Lombardo, Kaleb Murray, Heather Romine
November 19, 2020
Omar was amazing for us. He was very polite and extremely knowledgeable with the vehicles. He made the process very easy. Great company to buy from. knowledgeable with the vehicles. He made the process very easy. Great company to buy from. More
by shawnandave
November 19, 2020
Brandon was great!Quick service and professional as Brandon was great! Quick service and professional as always. Will always return to Germain for all of my automotive needs, whether service or sales Brandon was great! Quick service and professional as always. Will always return to Germain for all of my automotive needs, whether service or sales. Excellent. More
by nawlinsfish1
Employees Worked With
Brandon Dawson
November 18, 2020
It was good and quick experience. We come in and out in It was good and quick experience. We come in and out in about 2 hours . We know what we want from the website and the process was smooth with you It was good and quick experience. We come in and out in about 2 hours . We know what we want from the website and the process was smooth with you guys . More
by Locksmart215
Employees Worked With
Kaleb Murray
November 18, 2020
I came in on a Monday night and I must say Germain Toyota’s Service center was exceptional. They went above and beyond my expectations. I appreciated the kind customer service. I will definitely be ba Toyota’s Service center was exceptional. They went above and beyond my expectations. I appreciated the kind customer service. I will definitely be back. More
by MORIAHHOWARD
Employees Worked With
Jo , Brandon Dawson
November 18, 2020
Very professional staff-got bad news about my car and I felt genuinely cared about and options discussed. Great experience would recommend to any one felt genuinely cared about and options discussed. Great experience would recommend to any one More
by Amyw
Employees Worked With
Brandon Hood
November 18, 2020
We bought our Mazda from Kaleb Murray. The process was super smooth and quick, even this we came in late. I would definitely recommend them! super smooth and quick, even this we came in late. I would definitely recommend them! More
by J
Employees Worked With
Kaleb Murray, Heather Romine
