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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
October 05, 2020
The car buying experience went well. I was really surprise that there was no confusion everything went smoothly. Omar will always be my sales person as long as he is there. Good job. surprise that there was no confusion everything went smoothly. Omar will always be my sales person as long as he is there. Good job. More
by Silverfox
Helpful October 05, 2020
They doesn’t care for customer,acting everybody they don’t have good coordination between the employees.i was there to pick up my car they keep me waiting for an hour don’t have good coordination between the employees.i was there to pick up my car they keep me waiting for an hour More
by Lokkhatiwoda024
Verified CustomerEmployees Worked With
Buddy Travis, Quinton Stewart
October 05, 2020
The body work they did was excellent and they cleaned the car inside and out. However, it took many more days than I expected which was frustrating. car inside and out. However, it took many more days than I expected which was frustrating. More
by GAFFINM
Employees Worked With
Meredith Davis
October 05, 2020
Called service department on a Thursday around 4:30 - 5 pm. All I requested was a callback to advise if I needed to schedule a service time or if I could drive in to have tire pressure warning checked. Hav pm. All I requested was a callback to advise if I needed to schedule a service time or if I could drive in to have tire pressure warning checked. Have only had vehicle 4 months Writing this on the following Monday. Have not received a callback. More
by rvp0601
Employees Worked With
Heather Romine, Gary Romine
October 05, 2020
Show up for my oil change with several additional recommended services. I initially agreed to do the extra then immediately called back and said I did not want to do them. The dealership wanna head a recommended services. I initially agreed to do the extra then immediately called back and said I did not want to do them. The dealership wanna head and did them anyhow and gave me a minor discount the next day after the work was completed without my permission More
by J.GRUBE
Employees Worked With
October 04, 2020
Buying my husbands truck here was the best experience we have ever had at a car dealership. Everyone was friendly and never püshy. Our salesman, Jason, was knowledgeable, professional, and helpful. The fi have ever had at a car dealership. Everyone was friendly and never püshy. Our salesman, Jason, was knowledgeable, professional, and helpful. The finance manager went above and beyond to help us get into the vehicle we wanted with the best financing options to help us keep our payments where we were hoping. The business manager that helped close out the deal was also very knowledgeable and helpful. We can't speak highly enough about the dealership. More
by MikeandMelissa
Employees Worked With
Other Employees :
I am unsure of our sälesman's manager's name that helped run the financing, but he was so helpful and great to work with, Jason Gregory
October 04, 2020
Peeved with service tech. Missed a requested repair, gave excuses. Communication needs improvement. Asked details & could not answer. Work time & cost higher than expected. I excuses. Communication needs improvement. Asked details & could not answer. Work time & cost higher than expected. I More
by Sly
Employees Worked With
Brandon (not hood)
October 01, 2020
Got a great deal on a beautiful 2020 4runner! they gave me a more than fair price for trade in 15% above KBB trade value! me a more than fair price for trade in 15% above KBB trade value! More
by ANDREWKUHNASH
October 01, 2020
This is the second car that we’ve bought from AJ this year and we couldn’t be more happy with the experience and support. year and we couldn’t be more happy with the experience and support. More
by BenSnelling
