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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
October 01, 2020
This is the second car that we’ve bought from AJ this year and we couldn’t be more happy with the experience and support. year and we couldn’t be more happy with the experience and support. More
by BenSnelling
Verified Customer
Helpful September 28, 2020
Dropped off vehicle at 8:30 AM for complimentary mini detail for receiving bad service from last visit. Never received call that vehicle was ready. When I called I was infornmed that vehicle had been rea detail for receiving bad service from last visit. Never received call that vehicle was ready. When I called I was infornmed that vehicle had been ready. Not pleased at all. More
by CLDAVIS29
Employees Worked With
Brandon Hood
September 28, 2020
I was disappointed. My tire warning light was on when I left. The attendant said it would go off in a few miles. I drove home over 40 miles with under inflated tires.... the service record said tire pressu left. The attendant said it would go off in a few miles. I drove home over 40 miles with under inflated tires.... the service record said tire pressure was checked. I asked for an estimate on the trade in value for the vehicle.... never received an answer from the sales representative. More
by SHARFFS
Employees Worked With
Billy Blanton
September 28, 2020
Luci Green was fabulous. She did all she could to ensure that my experience was top notch. This is the third used vehicle I have purchased from them, and will be back if I need to. that my experience was top notch. This is the third used vehicle I have purchased from them, and will be back if I need to. More
by phansell
September 28, 2020
Very understanding, low pressure and knowledgeable. They were very courteous. Even our former finance person, Asher, recognized me and hand a good conversation. Service dept was great too were very courteous. Even our former finance person, Asher, recognized me and hand a good conversation. Service dept was great too More
by Jordan.a.front
Employees Worked With
Joe Downar
September 28, 2020
Thanks again for another positive experience. I am always greeted with a friendly face. Everyone was wearing a mask, workers and customers. Inside customers were seated safely apart. My car was completed in greeted with a friendly face. Everyone was wearing a mask, workers and customers. Inside customers were seated safely apart. My car was completed in a timely manner. I always have my car serviced here. More
by #MYRAV42015
Employees Worked With
Brandon Dawson / five stars
September 26, 2020
This dealership goes above and beyond to make their customers happy! Omar Jackson is the best salesman ever! I recommend Germain to anyone looking to buy a new vehicle. customers happy! Omar Jackson is the best salesman ever! I recommend Germain to anyone looking to buy a new vehicle. More
by KRISTINRENEE_19LPN
Employees Worked With
Omar Jackson, Heather Romine
September 26, 2020
Ty did a great job and showed a lot of patience. He let me try different models and listened to my concerns.He did a very good job. me try different models and listened to my concerns.He did a very good job. More
by SHIRLEEDORON
September 25, 2020
Everything went fine. I tend not to give any review a perfect score. Would have liked car wash but forgot to ask about it till after leaving. perfect score. Would have liked car wash but forgot to ask about it till after leaving. More
by mskonfal
Employees Worked With
Not sure
September 25, 2020
GERMAIN TOYOTA is TOPS!! The people that I have worked with have always treated me with respect and Professionalism!! I like the clean environment that surrounds me! Lucy Green and Buddy Travis keep me c with have always treated me with respect and Professionalism!! I like the clean environment that surrounds me! Lucy Green and Buddy Travis keep me coming back to Germain Toyota!! They have won my Loyalty!! More
by JMONFORD813
Employees Worked With
Other Employees :
Buddy Travis, Ashiqur Rahman, Quinton Stewart, Aaron Goodman, Kaleb Murray
