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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
Verified Customer
Helpful July 28, 2020
fast efficient service great people, well organized facility, nice waiting room. they did the oil/filter change and gave me an estimate on brakes, tires, replacing filters, great people, well organized facility, nice waiting room. they did the oil/filter change and gave me an estimate on brakes, tires, replacing filters, etc More
by WCAMPBELL0
Employees Worked With
Joe Mathias
July 27, 2020
I was just looking at cars around the car lot while my car was getting service. Ty approached me and I ended up buying a car! Ty is very nice and seems to care about his customers. Ty demonstrates great c car was getting service. Ty approached me and I ended up buying a car! Ty is very nice and seems to care about his customers. Ty demonstrates great customer service skills. I am very pleased with my car purchase. More
by Kaprikorn
Employees Worked With
Tyrique Smalls
July 27, 2020
Pain Free Car Buying Experience Found the vehicle I liked online and gave the Dealership a call and Spoke with Luci Green. She gave me some info about the car and we scheduled a day Found the vehicle I liked online and gave the Dealership a call and Spoke with Luci Green. She gave me some info about the car and we scheduled a day for myself and my husband to go look at it. It was pouring rain when we arrived and Luci pulled the car into the service bay so that we could look at the car without having to stand in the rain which was great. The buying process was fairly easy and we were able to take the car home that day. Ryan Laymon was also very helpful in explaining some of the financials to me. More
by JROSE
July 24, 2020
I was having trouble getting my recall scheduled. I was getting a lot of run around until I spoke with Jake and Theresa. Great help getting a lot of run around until I spoke with Jake and Theresa. Great help More
by bigface156
July 23, 2020
Loved that there was no pressure to buy. We were even given a better deal than we expected. My only complaint would be that the process was slow. But all in all, a good buying experience. given a better deal than we expected. My only complaint would be that the process was slow. But all in all, a good buying experience. More
by Cookingbiz777
Employees Worked With
Tanesha Dixon, Heather Romine
July 23, 2020
For over two years I have been bringing my Toyota Highlander to Germain on Scarborough I am always happy with the work they do and they treat me like a king.will continue my visits. Highlander to Germain on Scarborough I am always happy with the work they do and they treat me like a king.will continue my visits. More
by DANNDITTER
July 23, 2020
Great service I brought my car in for its 1-year service. They did a great job, and Chris Curtis answered some of my questions as well. I'm completely satisfied. I brought my car in for its 1-year service. They did a great job, and Chris Curtis answered some of my questions as well. I'm completely satisfied. More
by flashight
Employees Worked With
July 23, 2020
They have great staff who work with you and greet you. Not there to just make money. They are willing to work with you on prices and want to get you the best financing available. Not there to just make money. They are willing to work with you on prices and want to get you the best financing available. More
by JOHALLISON
July 22, 2020
It was easy to schedule service for my car. They texted to bring my attention to an issue that needs attention. Everyone was very courteous and considerate, and not pushy while being clear about all diagno to bring my attention to an issue that needs attention. Everyone was very courteous and considerate, and not pushy while being clear about all diagnostic reports. An easy and pain-free process from start to finish! More
by DAWNACE
Employees Worked With
Joe Mathias
