Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,692 reviews
June 23, 2020
I am very happy with my new Camry! Omar was very helpful and courteous. Thank you so much We were treated well by everyone. This is my first Camry and I will recommend this car to everyone. and courteous. Thank you so much We were treated well by everyone. This is my first Camry and I will recommend this car to everyone. More
by phorn1
Employees Worked With
Omar Jackson
Helpful June 22, 2020
Service is questionable...hate the car. It's not right Service is questionable...hate the car. It's not right to make people to get a new expensive cell phone to use the big useless screen. Service is questionable...hate the car. It's not right to make people to get a new expensive cell phone to use the big useless screen. More
by LINDAHARNESS
Verified CustomerJune 22, 2020
tanesha was amazing! She was very helpful and helped me find exactly what I wanted and more! Overall an amazing experience and I would def recommend her for all your car needs! find exactly what I wanted and more! Overall an amazing experience and I would def recommend her for all your car needs! More
by Kayyyx28
June 21, 2020
Omar Jackson goes above and beyond. Omar Jackson treats your like family, always has a smile and happy to help. I highly recommend Germain Toyota your like family, always has a smile and happy to help. I highly recommend Germain Toyota More
by Magnus929
June 21, 2020
They are good at Sales. Finance Department very thorough. We needed a part ordered for the passenger seat and we are still waiting. Detail was lacking TLC that was promised. Not sure who is in c thorough. We needed a part ordered for the passenger seat and we are still waiting. Detail was lacking TLC that was promised. Not sure who is in control of that. But overall it was okay. More
by Leo
June 21, 2020
Angie, Justin, Billy, Theresa and Omar are people that Germain Toyota should be proud to have at this service center . I trust them totally and completely Germain Toyota should be proud to have at this service center . I trust them totally and completely More
by MR-MIKE
Employees Worked With
Other Employees :
Justin/ customer service greeter 5* Cashier Angie 7*s, Billy Blanton
June 20, 2020
I LOVE TY! He was so helpful and super fun & easy to work with. We looked at a few other dealers but Ty, Lincoln, Buddy, and Heather got us the best price & had the best service! Everyone was super helpful a with. We looked at a few other dealers but Ty, Lincoln, Buddy, and Heather got us the best price & had the best service! Everyone was super helpful and explained everything in detail. I’ve never bought a Toyota before but I will now buy only Toyota’s from here More
by allisonm
June 20, 2020
Ty went above and beyond to make sure Allison got the car she wanted and a payment shecould afford. He put up with multiple calls and te me and never lost his composure. He pulled in Buddy Travis and Linco she wanted and a payment shecould afford. He put up with multiple calls and te me and never lost his composure. He pulled in Buddy Travis and Lincoln Elston to help us achieve our goal. Heather in Finance was also great to work with. I would definitely shop at Germaine in the future and seek these guys out. Thank you Ty! I wish you a lot of luck and stay safe out there guys. More
by usersuzanne2010
Employees Worked With
Buddy, Heather, Lincoln , Tyrique Smalls
June 19, 2020
The staff was extremely nice and the entire process was quick and easy. I will be bringing my car to this dealership for all its service needs. quick and easy. I will be bringing my car to this dealership for all its service needs. More
by CHARITY089
Employees Worked With
June 19, 2020
Kaleb was transparent about all costs and what benefits we received buying a certified used Toyota. We highly recommend Kaleb, Asher and the Germain family. we received buying a certified used Toyota. We highly recommend Kaleb, Asher and the Germain family. More
by B. Landefeld
