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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
June 27, 2020
Terrific repair experience. Really really nice wait area. And they were done sooner than expected. Overall a 10 our of 10. Recommend highly to any Toyota owners! And they were done sooner than expected. Overall a 10 our of 10. Recommend highly to any Toyota owners! More
by Tom
Verified CustomerEmployees Worked With
Other Employees :
None, Hope Liszt, Billy Blanton, Janet Kauer, Crystal Brown, Shawntiah Carter, Aaron Goodman, Maria Johnston
Helpful June 27, 2020
I bought a Corolla from Germain, bought parts from Parts I bought a Corolla from Germain, bought parts from Parts Department and had service done on several vehicles. I bought a Corolla from Germain, bought parts from Parts Department and had service done on several vehicles. They provide great customer service and would highly recommend. More
by anonymous
June 27, 2020
Wasn’t happy with the guy who said that he’s the top seniority for the company . Was very rude . Bad business . Will never service my car there again . Thank you ! seniority for the company . Was very rude . Bad business . Will never service my car there again . Thank you ! More
by Joseph Ducheine
Employees Worked With
June 27, 2020
They are always professional and respectful of my time. The work is done in a timely manner. I will not take my car anywhere else. The work is done in a timely manner. I will not take my car anywhere else. More
by MRBAILEY36
June 27, 2020
Service was performed mostly well (topping off fluids should include more than wiper fluid...would an ounce of brake fluid kill you?). Agressive upsale of questionable services not covered by their exten should include more than wiper fluid...would an ounce of brake fluid kill you?). Agressive upsale of questionable services not covered by their extended service plan. If it was necessar and routine, why was it not included? More
by OPTOUT
Employees Worked With
June 27, 2020
Best Dealership I’ve ever used for service. They always take great care of me and do the job right the first time. I used to avoid dealerships for service but I wouldn’t take my Toyota a where else. take great care of me and do the job right the first time. I used to avoid dealerships for service but I wouldn’t take my Toyota a where else. More
by ROOT5150
Employees Worked With
Other Employees :
Omar Jackson, Hope Liszt, Joe Mathias, Ryan Laymon
June 26, 2020
What a great, easy car buying experience we had with Kaleb! Professional and nice, Kaleb answered all our questions and gave us a good deal. Kaleb! Professional and nice, Kaleb answered all our questions and gave us a good deal. More
by loui526
Employees Worked With
Kaleb Murray
June 26, 2020
Professional and friendly I have always been treated with professionalism and kindness before, during, and after service. I am an older customer and walk with a cane. Every tim I have always been treated with professionalism and kindness before, during, and after service. I am an older customer and walk with a cane. Every time I have visited your service center your employees have hurried to open and hold the door for me. That personal individual care is very impressive now a days. More
by ELIZAWHEELER16
Employees Worked With
Sorry I don't remember.
June 25, 2020
Thank you Gary, Greg, and Tom for the excellent customer service, no pressure, easy negotiating car buying experience. What a Great group of guys! The last time I bought a car from a dealership was 31 year service, no pressure, easy negotiating car buying experience. What a Great group of guys! The last time I bought a car from a dealership was 31 years ago, I will definitely recommend Germain Toyota! More
by Sallyatay
June 23, 2020
Kaleb's friendly and professional manner offered a pleasant experience. He's a deal maker:) Ryan in finance was also friendly and efficient. Germain Toyota has ALWAYS worked out a great deal for me. pleasant experience. He's a deal maker:) Ryan in finance was also friendly and efficient. Germain Toyota has ALWAYS worked out a great deal for me. Thank you for another safe ride:) More
by marleigh s car
Employees Worked With
Ryan Laymon, Kaleb Murray
