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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
June 19, 2020
Friendly, supportive and knowledgeable staff I found the car that i wanted to buy online and called the dealership to see if i could schedule a test drive. They had the car ready for me in a matt I found the car that i wanted to buy online and called the dealership to see if i could schedule a test drive. They had the car ready for me in a matter of minutes and were there to answer any questions that i had. Luci Green was the sales rep and she was very helpful. As well as Asher Puri who has a very engaging and personable way about him. When i buy my next car i will definitely be coming back to Germain. More
by clintnicol24
Helpful June 19, 2020
Excellent service with outstanding customer relations! Wait facility was very safe and comfortable .Joe Mathias was a very pleasant and efficient service Rep with excellent people skills!! Wait facility was very safe and comfortable .Joe Mathias was a very pleasant and efficient service Rep with excellent people skills!! More
by SHOOVLER
Verified CustomerEmployees Worked With
Joe Mathias
June 19, 2020
Hands down the best car buying experience I've had to far. Kaleb is a great guy and I highly recommend asking for him. Will definitely return for car buying needs. far. Kaleb is a great guy and I highly recommend asking for him. Will definitely return for car buying needs. More
by MelanieEhrle
Employees Worked With
Ryan Laymon, Kaleb Murray
June 19, 2020
Had my vehicle serviced here. They always do a great job. Fast, efficient, friendly employees. Especially their TXM. Billy has always maintained great service and is my go to for service Fast, efficient, friendly employees. Especially their TXM. Billy has always maintained great service and is my go to for service More
by TURGEONW13
Employees Worked With
Other Employees :
Buddy Travis, Rich Newsome, Billy Blanton, Janet Kauer, Joe Mathias, Crystal Brown, Aaron Goodman
June 18, 2020
Great customer service. Had to get my old Toyota running. Sat in garage for 7 years. Had to replace battery to get it to start, fuel pump was replaced. I’m back up and running Sat in garage for 7 years. Had to replace battery to get it to start, fuel pump was replaced. I’m back up and running More
by Michael buckeye fan
Employees Worked With
June 18, 2020
Ty was very easy to talk with and had an understanding of what I was looking for in a vehicle. He was also very personable with my girlfriend and her grandson. Taking the time to play with him and showing us what I was looking for in a vehicle. He was also very personable with my girlfriend and her grandson. Taking the time to play with him and showing us to the play room. He worked very hard to get me in the best deal for me. Thanks Ty More
by Dougmshort
Employees Worked With
Tyrique Smalls, Ryan Laymon
June 18, 2020
Top notch service guy . Definitely will be back again. Aaron and Brandon made sure that my vehicle is ready for the road and I feel that i got a great deal. Aaron and Brandon made sure that my vehicle is ready for the road and I feel that i got a great deal. More
by bhood1185
Employees Worked With
Billy Blanton, Aaron Goodman
June 17, 2020
Kaleb was exceptional. Hands down the best car buying experience I've ever had. We dealt with a terrible dealership before going to Germain Toyota and had a bad taste in our mouths to say the least but a experience I've ever had. We dealt with a terrible dealership before going to Germain Toyota and had a bad taste in our mouths to say the least but as soon as i was greeted by Kaleb I could tell he was a good guy. Will definitely be coming back to him for car needs! More
by MelanieEhrle
Employees Worked With
Kaleb Murray
June 17, 2020
Droped my car and received a call when completed. Worked with Joe. Very good experience. He was very organized and expedited the process. Clean area and easy entrance aand exit. Will keep buying cars Worked with Joe. Very good experience. He was very organized and expedited the process. Clean area and easy entrance aand exit. Will keep buying cars from your business. More
by LYNNHALEY711
Employees Worked With
Omar Jackson, Joe Mathias
June 17, 2020
Taneshis was my sales consultant, very considerate and professional. Ms.Dixon listens to what type of vehicle I want, she was very patient with me and my son. The staff at Toyota was very nice especially professional. Ms.Dixon listens to what type of vehicle I want, she was very patient with me and my son. The staff at Toyota was very nice especially Mrs. Heather in the business office. I will recommend Toyota to my friend. Taneshis you the best keep continue to be the best at what you do Thank you 😊 for your kindness. More
by bostonmarchella1956
Employees Worked With
Tanesha Dixon, Heather Romine
