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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
June 17, 2020
Great experience Our salesman Joe was very cordial and handled the sale professionally. We would definitely recommend Germain Toyota to anyone looking to purchase new Our salesman Joe was very cordial and handled the sale professionally. We would definitely recommend Germain Toyota to anyone looking to purchase new or used. This is our second experience at a Germain dealership and it was just as good as the first. More
by Mark & Lora
Verified Customer
Helpful June 16, 2020
The mechanic that worked on my license plate did a wonderful job. I’m a retired mechanic and I know how hard it is to remove broken off bolts. Chris C did am excellent job on my check in/out😀 wonderful job. I’m a retired mechanic and I know how hard it is to remove broken off bolts. Chris C did am excellent job on my check in/out😀 More
by CERKAN8TOR
Employees Worked With
June 16, 2020
Great service along with knowledge of vehicle repair. She was willing to work with me and explain all of my repairs and their importance to the life of the vehicle. was willing to work with me and explain all of my repairs and their importance to the life of the vehicle. More
by WAKESHIA2185
Employees Worked With
June 15, 2020
Great service and friendly staff, I would recommend going to them to all my friends and family. 10/10 recommendation. Great experience there and plan to return to them to all my friends and family. 10/10 recommendation. Great experience there and plan to return More
by Brittneynielsen
June 13, 2020
Based on more than 5 years sales and service experience the people who work here are customer service satisfaction oriented every time. I would recommend to others. the people who work here are customer service satisfaction oriented every time. I would recommend to others. More
by Satisfied Samuel G.
June 13, 2020
I think the entire service department is amazing..starting with the female that took my distress call when my check engine light came on and I wasn't sure I should keep driving but I was not amazing..starting with the female that took my distress call when my check engine light came on and I wasn't sure I should keep driving but I was not in a safe place to pull over.... More
by BJ.BAUM77
Employees Worked With
Brandon
June 12, 2020
Very curious and helpful. Explained everything really good. Everyone seem to work together really well. Service advisor very knowledgeable. I have always had good service at your dealership good. Everyone seem to work together really well. Service advisor very knowledgeable. I have always had good service at your dealership More
by RJARRELL
Employees Worked With
Billy Blanton, Aaron Goodman
June 11, 2020
Tanesha is a very good employee for Germain Toyota used cars. We came in thinking a certain direction and she found another option. Very patient, explained details, answered many questions, search history cars. We came in thinking a certain direction and she found another option. Very patient, explained details, answered many questions, search history for future maintenance etc. The Germains should be very lucky to have her. Lastly, she understands how to wear a mask to protect herself and others. Truly a good experience. More
by Dan Maxwell
Employees Worked With
Tanesha Dixon
June 10, 2020
Everyone was over the top with us. I was happy with the service. I was not so happy about The greasy hand prints on my hood, my driver door, my driver step up and my passenger door behind driver do service. I was not so happy about The greasy hand prints on my hood, my driver door, my driver step up and my passenger door behind driver door. This was after some work that had to be done. More
by SHEIWOOT31
Employees Worked With
Heather Romine, Gary Romine
June 10, 2020
Car door/window was greasy when I got in it.... I just washed it :( other than that, everything was fine. Took longer than I planned but that’s to be expected with everting going on right now. washed it :( other than that, everything was fine. Took longer than I planned but that’s to be expected with everting going on right now. More
by BBURT005
Employees Worked With
Tony Lewis
