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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
June 04, 2020
The Germain Toyota team is professional, fair and easy to work with. They took time to listen, offer advice and options and then locate the specific car we wanted. work with. They took time to listen, offer advice and options and then locate the specific car we wanted. More
by Tony5574
Employees Worked With
Other Employees :
D'Lacy Stith, Buddy Travis, Luke Eastwood, Omar Jackson
Helpful June 04, 2020
Great Dealership will definitely return to have service done on my Tundra truck. Friendly staff and mechanics were awesome. A plus rating !. Will certainly refer my friends done on my Tundra truck. Friendly staff and mechanics were awesome. A plus rating !. Will certainly refer my friends More
by Kodiak
Verified CustomerJune 04, 2020
Courteous Advisor and competent Technician! I recently had my auto serviced by Germain during the current Pandemic. I was a little leery to have my car serviced during this time. Germain han I recently had my auto serviced by Germain during the current Pandemic. I was a little leery to have my car serviced during this time. Germain handled the process to protect both their employee and me quite well! From their Service Advisor wearing a protective mask, using plastic covers inside of my auto, to wiping down my auto before its return. In addition, they installed Plexiglas shielding at all transaction points and marked the floor to note safe standing distance while in line. Finally and equally important the service of my auto was done well and to my satisfaction! Thank you! More
by HECOINC
Employees Worked With
June 01, 2020
Ty helped make the process of purchasing our first new car as smooth as possible. He is a pleasure to work with and a great salesman - fair, informative, respectful. We would recommend Ty to any buyer car as smooth as possible. He is a pleasure to work with and a great salesman - fair, informative, respectful. We would recommend Ty to any buyer looking for a Toyota. He will go out of his way to make sure you understand the process and add a personal touch to your interaction, so you feel that you are dealing with a genuine person rather than a company. We really enjoyed working with him! More
by Matthew C
Employees Worked With
Tyrique Smalls
June 01, 2020
Omar was very helpful and extremely easy to work with. In general the dealership was fantastic. Friendly staff, professional, and comfortable. I would highly recommend them for any service they provide. general the dealership was fantastic. Friendly staff, professional, and comfortable. I would highly recommend them for any service they provide. More
by jyoung4109
June 01, 2020
They have a great sales team. It was a quick and easy experience to work with them, even during the Corona pandemic. They are a great company to work with. experience to work with them, even during the Corona pandemic. They are a great company to work with. More
by Eric
June 01, 2020
Despite being very busy since they didn't have many sales associates due to social distancing, our dealer did a great job with our sale associates due to social distancing, our dealer did a great job with our sale More
by stefannhicks
Employees Worked With
Greg Coby, Heather Romine, Jason Gregory
May 31, 2020
2020 4 runner purchase I purchased a 2020 4 runner trd premium. the dealership was quick to respond the internet request for online shopping. Ty was friendly, knowledgeabl I purchased a 2020 4 runner trd premium. the dealership was quick to respond the internet request for online shopping. Ty was friendly, knowledgeable, did good job to get the process done. I would recommend Germain Toyota.... love my new 4 runner! More
by tillysemail39
May 30, 2020
I had an great experience working with Kaleb Murray! He listens to what I was wanting and provided excellent feedback. Ended up getting a better vehicle than I originally looked at all because He and the G listens to what I was wanting and provided excellent feedback. Ended up getting a better vehicle than I originally looked at all because He and the Germain team was willing to work with me. Thanks a lot!! Definitely will be coming back! More
by LK85
Employees Worked With
Kaleb Murray
May 30, 2020
Ty Smalls is a very helpful and knowledgeable sales associate. I’d likely recommended his services if you’re looking to purchase a new Toyota! Also Tom Lombardo was extremely helpful in finance. Great associate. I’d likely recommended his services if you’re looking to purchase a new Toyota! Also Tom Lombardo was extremely helpful in finance. Great customer service all the way around for Ty and Tom. More
by atalbott
