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Glen Toyota

Fair Lawn, NJ

4.6
4,018 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,018 reviews

June 11, 2022

Found the service manager and technicians very receptive to questions and gave explanations that were easy to understand. Felt I knew everything I needed to know about my car and planned work. More

by smd4mee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Jun 11, 2022 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 11, 2022

Fast , experienced dealer explained to me everything. Then did paper work down very fast to sign More

by WMYINT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Dimaso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 11, 2022

I had to wait entirely too long to get my new keys. I had an 11:30 appointment and wasn’t free to leave until 12:25. More

by BRENNAN1040
Recommend Dealer
No
Employees Worked With
Freddy Padilla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

June 10, 2022

The salesman Jayson and finance manager were wonderful. I was in and out in 1 hour. Did mostly everything by phone and computer. Highly recommend this dealership More

by poohgold0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Mota-Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

June 09, 2022

Great service! Best ever actually. Thank you!!! Great service! Best ever actually. Thank you!!! Great service! Best ever actually. Thank you!! More

by erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jennings, Juan Cordon
Jun 13, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 09, 2022

Complete professionalism , fully understanding the problem quick reply to any customer questions fast on time completion to the service task. More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

June 08, 2022

Great team and service - thank you so very much - however pricing is very high compared to other places. More

by BrianFromNewJersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jennings, Juan Cordon
Jun 11, 2022 -

Glen Toyota responded

Thank you so much for the feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 08, 2022

Great customer service (Juan)! Diagnosis and repairs were on point and affordable as well as timely! More

by TRACYRAPHEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Cordon
Jun 11, 2022 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

June 06, 2022

Dealership is not loyal to long time customers also service center is poor. Finished w Glen Toyota. More

by LENNYFUZZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Freddy Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Cordon
Jun 06, 2022 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

June 06, 2022

Very efficient, organized 👍🏻 I will recommend the dealership. Looking forward to long relationship see you soon. More

by tman929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Cordon
Jun 11, 2022 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

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