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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
April 06, 2022
Courteous, reliable, honest, trustworthy; convenient loaner cars always available, My car has always been serviced here and nowhere else for the past 10 years loaner cars always available, My car has always been serviced here and nowhere else for the past 10 years More
by rjmetzger
Verified Customer
April 06, 2022
Knowledgeable, friendly staff and state of the art facility. They aren't pushy trying ro make upsales. facility. They aren't pushy trying ro make upsales. More
by Coach-Mike
April 04, 2022
I came to get an oil change and got several other recommendations of things that needed replacement. I opted for the oil change as well as filter and wiper change. I later on decided to get a second recommendations of things that needed replacement. I opted for the oil change as well as filter and wiper change. I later on decided to get a second opinion with another mechanic to see if all the other recommendations were necessary only to find out that Toyota only did the oil change and not replaced the other items I requested to be changed, they charged me for. Additionally, the other recommendations they gave did not need replacement. Will not be taking my car to be serviced there anymore. It only takes one bad experience. More
by Lissa
Employees Worked With
April 04, 2022
Great service and communication skills I really recommended to any business or personal car owners to bring there vehicle for service recommended to any business or personal car owners to bring there vehicle for service More
by Jbadia
April 03, 2022
Usually very personal service but this time I didn’t see it my car is good and the gentleman I worked with was very nice but doing all conversations over the phone while I was in the waiting room was really it my car is good and the gentleman I worked with was very nice but doing all conversations over the phone while I was in the waiting room was really rather cold More
by LINDA79
Employees Worked With
Juan
April 03, 2022
Very nice waiting room great Technicians are very professional and courteous Also front desk very professional and courteous professional and courteous Also front desk very professional and courteous More
by RUFFCLAUDIA
April 02, 2022
Staff are nice, they explain everything very thoroughly, and don't take long to complete the job and don't take long to complete the job More
by judesjkim
Employees Worked With
April 02, 2022
Tom Jacobsen made my experience quick and hassle-free. He provided excellent guidance when I needed help in picking out a car. He is very knowledgeable and answered all my questions with ease. I am so gla He provided excellent guidance when I needed help in picking out a car. He is very knowledgeable and answered all my questions with ease. I am so glad to finally have the car of my dreams! I recommended Tom to all my family and friends. More
by BECCADALILA
Employees Worked With
Tom Jacobsen
April 01, 2022
Very friendly staff, nice waiting room. I like that is close home too. Thank you I like that is close home too. Thank you More
by Elizabeth Ovalles
Employees Worked With
