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Glen Toyota
Fair Lawn, NJ
4,058 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,058 reviews
Verified Customer
Helpful December 25, 2021
Excellent service ,well informed customer service representatives. Timely service and knowledge great service. Thank you representatives. Timely service and knowledge great service. Thank you More
by LHEL2003
Employees Worked With
December 25, 2021
Very friendly customer service and understanding. They care about their customers. They go Carvana beyond to make sure their customers are happy. care about their customers. They go Carvana beyond to make sure their customers are happy. More
by maitelorbeer
Employees Worked With
Nick Lahr
December 25, 2021
A service rep who was misleading by describing the tires as bald but when confronted admitted that there was still significant mileage left. We won’t be back. as bald but when confronted admitted that there was still significant mileage left. We won’t be back. More
by Briandalton964
Employees Worked With
Sssss
December 24, 2021
Great service at Glen Toyota! From the first call I knew this place was going to be the place I would purchase my car! Great service from Caterina and from Al. Al ensure we got what we were looking for and this place was going to be the place I would purchase my car! Great service from Caterina and from Al. Al ensure we got what we were looking for and provided excellent service from the beginning down to the end! I highly recommend this place if you’re looking to purchase a Toyota! More
by NJDiva18
Employees Worked With
Caterina, Albert Chak
December 23, 2021
I went in under the costco program. The initial sales rep did not follow the costco process and tried to upswell. Started off bumpy but the internet sales person reached back out and we were able to correct did not follow the costco process and tried to upswell. Started off bumpy but the internet sales person reached back out and we were able to correct the situation. I ended up getting the car I wanted. More
by Njcorolla
December 21, 2021
It's a great place friendly staff comfortable waiting area with wifi the service it's just awesome area with wifi the service it's just awesome More
by carlsonbardoo
December 21, 2021
Very professional and efficient. I appreciate the frequent, multi-channel communication that was used throughout the process. frequent, multi-channel communication that was used throughout the process. More
by jeff_polevoy
Employees Worked With
December 19, 2021
Excellent customer care ..I was able to get the same day appointment for oil change and multi point inspection. Glen Toyota is my goto place for all my service needs. appointment for oil change and multi point inspection. Glen Toyota is my goto place for all my service needs. More
by faridbaloch
