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Glen Toyota

Fair Lawn, NJ

4.6
4,050 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,050 reviews

November 25, 2021

This dealership is the best I've run across. From sales who are on your side (really!!!) to a service department that exceeds their promises. Neil in sales, called me to let me know inventory was shrinkin More

by CHARLIEDIVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Dimaso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jennings
Nov 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 25, 2021

After a miserable time trying to buy a car from an out of state dealer (my area had no inventory), I found Glen Toyota. Every single person I worked with was helpful and honest. Michael Finn even went way ou More

by Cheryl Brinkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genaro Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Matos (Sales)
Nov 26, 2021 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

November 24, 2021

I am happy with the four new tires, but was not happy to have to wait 3 hours to have them installed and an alignment done, when I was told it would take two hours and I was there for a 7:30am. More

by GAILBATTAGLIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 23, 2021

Great wonderful, concise and thorough. Juan was polite accurate and treated me well. Thank you to the team! More

by atroetsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Cordon
Nov 27, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 22, 2021

Nice experience getting a new car during a Chip shortage. Sales staff were patient and understanding. They kept me informed of my delivery and took care of us with no issue when I came to pickup. More

by Sm268268
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Guerra-Penate
Nov 26, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 21, 2021

Service wasn’t good this time, my advisor was Richard, his attitude wasn’t with it that day. I usually spend an hour for maintenance, I was there for over 2 hours. People who came after me were leaving be More

by Julius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Jennings
Nov 23, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

November 20, 2021

Everything was great. The Service staff was friendly, professional, and quick. Totally satisfied. Freddy Padilla was very nice and on top of things. More

by Wally Halawani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 20, 2021

Glen Toyota Very professional and sincerely service convenience and make the customer experience very comfortable More

by wx5_99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacobsen
Nov 27, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 19, 2021

Great customer service and did not have to wait long for the sevice on my car and Rich was awesome. More

by MEGACE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Nov 26, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 18, 2021

Al Chak did a great job. He was courteous, knowledgeable and fair. Overall, excellent job. More

by rfaegenburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Chak
Nov 23, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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