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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

October 09, 2021

Very helpful and accommodating I am handicapped and they couldn't do enough for me More

by Janiceok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darluis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheina Chinchay
Oct 20, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 08, 2021

Great service! Very helpful and fast i would for sure recommend my family to come here More

by Sheyla.feratoska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Oct 09, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 08, 2021

Service personnel and reception desk personnel were very courteous and accommodating. The repair service on my car was done quickly and efficiently and to my utmost satisfaction. Thank you very much. More

by SASSYPAT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 07, 2021

Great service, very friendly environment, spacious, and safe. Excelente work. Plus they wash my car after every service 👌💕😃 More

by Rossana Chousa-Fune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Oct 07, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 07, 2021

Glen Toyota repaired my 2001 Camry. It took 2 visits to find the culprit and getting updates on the work was not the easiest to obtain. Also, the car was in the shop a total of 6 days altogether. Ultimatel More

by LSWERLIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 06, 2021

My first time to visit their Service Dept….I had my last 25000 miles service for my current Toyota car. Very spacious, comfortable waiting area and it looks like every employee is trustworthy, looking forwa More

by GLV12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Oct 07, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 05, 2021

Not very happy! After changing the oil and routine maintenance, I was told that I need to resurface front brake disks and put new front pads. The cost - $290. I brought the car Thursday morning aroun More

by LexusLS430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

October 05, 2021

Very knowledgeable and courteous service He mentioned Very knowledgeable and courteous service He mentioned problems correct and future solutions for my car More

by arvind.s.patel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Oct 09, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 04, 2021

Everyone there is always nice and friendly they make sure u are comfortable relax they do the beast to take care u More

by hjurassiara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Ayuso
Oct 07, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

October 03, 2021

Very helpful! Customer service was curious n listen. Sometimes we needed to recheck n they did. More

by AURORAHOOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 07, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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