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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

May 18, 2021

Everything was very easy, polite, no complaints. If I need warranty or anything else, I plan to come back if I need to have work done. More

by CLANCYKF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 18, 2021

Nice, straight forward group to work with. Purchased my second car and the experience was good. At this point I would purchase a third car from them when the time comes. More

by 2nd time buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 17, 2021

Neil was a pleasure to work with; couldn't be more accommodating. Explained all the features on the car and was very patient with all my questions. More

by connieseverino
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Dimaso
May 19, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 17, 2021

I bought my Tundra in 2004 and I fell to love from the first day. Never had a problem just doing basic maintenance work. Toyota teams always taking carve my very well. More

by A_ZIBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jennings, Nick Lahr
Jun 22, 2021 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

May 16, 2021

Very pleasant experience with Tom and his team. Everybody at the dealership was friendly and welcoming. Tom showed lots of experience. We are enjoying our new car now. More

by jana
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Jacobsen
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 16, 2021

Great service overall. Nick and staff were very helpful, organized, and honest. They were ready at the time of my scheduled appointment, the appropriate work was completed, and I was happy when I had my Tun More

by msm2584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings, Nick Lahr
May 20, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 15, 2021

Richard Jennings was exceptional He answered my Richard Jennings was exceptional He answered my questions explained the recall that was being done. Contacted me as soon as the car was ready. Pleas More

by pmcnam6908
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
May 19, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 13, 2021

My favorite place for my car services, the staff are the best, and very friendly. Facility is always clean. The service is always on time. More

by Momwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 13, 2021

Mr Rosalas is a great guy always kind and helpful.. i miss the coffee machine when waiting ..hope that will be back soon.. dont really see the need to stop coffee More

by design6000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 13, 2021

Great experience. Very quick. I was very happy with the care I received. Would recommend to others. Hope to come back in the future deal. More

by ARI.SAPIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Morales
May 17, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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