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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

May 08, 2021

Convenient quick, clean. Always get great service at the center, car wash is a bonus. the drive in option is a big positive for inclement weather More

by Jvanderhook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 08, 2021

John Doyle was an absolute pleasure to work with. He was kind, caring, and extremely helpful in my time of need. He was able to set us up with a 3 year lease for an affordable price and did it in under 5 ho More

by Dan Larsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Doyle
May 08, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 07, 2021

brought my car in for a service, told them i had a tire pressure light that’s been on since december... came back and they said everything was fine, but when i started driving the light was still on. so i More

by Idan Globin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

May 07, 2021

I think I bought nine cars from this dealership over the years. I can always rely on them to give me the best price. Everyone there is very helpful More

by Jrvariel@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Dimaso
May 08, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 07, 2021

I just love their service .car was washed after everything .will always bring my car there for service Very neat and clean Great work guys More

by Levelz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jennings, Nick Lahr
May 08, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 06, 2021

Service is good. Service advisors are not. They do Service is good. Service advisors are not. They do not-acknowledge your presence when you come in. They do not answer phone calls when you call. More

by pvburke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 08, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

May 05, 2021

Good person lo califico como una persona amable y se interesa de entregar bien y rapido nuenos veiculos y un lugar muy aciado y buena la atencion More

by juliolemus3600
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Glen Toyota responded

¡Gracias! Nos sentimos honrados por sus increíbles comentarios y apreciamos su negocio. Nuestro personal está presionando para proporcionar una experiencia positiva y segura para todos nuestros clientes durante estos tiempos difíciles. ¡Esperamos verlos en el futuro! ¡Mantenerse a salvo! Rob D GM

May 05, 2021

Very poor customer service from the new service manager (about 3 wks ago). He did not honor my $50 credit when I had to pay my bill which was over $300. I will use dealerrate.com to comment on More

by volvo 240's forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JASON, service manager.
May 08, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

May 04, 2021

I was able to get an appointment on the day I called and the technician explained what needed to be done. The work was completed soon after and it was a satisfying experience. More

by ILSEWINKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
May 11, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

May 03, 2021

Great service center, friendly staff electronic service board keeps you informed on the progress of your vehicle while waiting. Had a minor issue with the sunroof seal a few months past warranty. Was givin More

by SXEcamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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