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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

April 22, 2021

We had some problems with setting brakes pedal to right pressure but it was resolved. TRD parts were nicly installed. Very professional approach, great service amazing loaners policy. Definitely recomende More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whole crew working on my FJ instsling TRD parts
Apr 27, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 22, 2021

Employees were very courteous and knowledgeable. I was informed by Nick that he would call me when the car was done and he did. They also provided me with a loaner car which is very convenient for me. More

by PHEALY41
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 21, 2021

I received the best service from the beginning to the end. There was a gentleman treating me so respectful. He knew all my questions and helped me so much when I got back my car. I love Toyota dealer in More

by CNR8803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Christensen, Richard Jennings, Nick Lahr
Apr 27, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

Apr 28, 2021 -

CNR8803 responded

Thanks you,

April 20, 2021

Absolutely horrible probably will never come back. I was told service would take about an hour I was there two hours and half the items on the list weren’t even completed. More

by Myphenix
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
William Hughes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil and Jason
Apr 24, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

Apr 24, 2021 -

Myphenix responded

Call me 201-314-0548

April 20, 2021

Excellent service as always. My mom and I have been customers since she bought her 1st Camry back in 1999. We trust Glen Toyota with all of our family vehicle needs. Unfortunately I was in an accident More

by marylalor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lahr
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 20, 2021

Always have a pleasant experience whenever I visit Glen Motors. From sales to service they are top notch. Won’t go anywhere else.always return my car cleaner then when It arrived. Prices are better for More

by glasguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Dimaso
Apr 27, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 19, 2021

Professional and friendly staff. Everyone was helpful and courteous. I appreciate being able to drive right in at my appointment time and being serviced promptly. More

by jatkinson62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Jun 22, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 19, 2021

Very good people working there, nice services, very patient , we got lovely car from there,and we want to give he. 5 stars !think you! More

by Dyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacobsen
May 04, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 18, 2021

Estamos muy complacidos con el servicio al cliente .todo fue claro en la negociación. En comparación de otros leaders de las cuales no quedamos satisfechos More

by NELSONROCKERFELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2021 -

Glen Toyota responded

¡Gracias! Nos sentimos honrados por sus increíbles comentarios y apreciamos su negocio. Nuestro personal está presionando para proporcionar una experiencia positiva y segura para todos nuestros clientes durante estos tiempos difíciles. ¡Esperamos verlos en el futuro! ¡Mantenerse a salvo! Rob D GM

April 18, 2021

The best! So easy to schedule. Great waiting area, fast! So nice!!! So helpful! Always the best experience! Thank you! Will definitely be back next service More

by AISLINGQUINN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Christensen, Richard Jennings, Nick Lahr
Apr 28, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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