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Glen Toyota

Fair Lawn, NJ

4.6
4,050 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,050 reviews

March 16, 2021

It was a disappointing experience. I ordered a specific brand of tires and another brand was installed without my knowledge. I would not recommend this dealership to anyone. More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Christensen
Mar 23, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

March 16, 2021

Overall, it was a very positive experience. I had to leave my car because additional service was required and the service attendant, Nick, offered to provide me with a ride home. I did not take advantag More

by MAYORROBERTWHITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Jun 22, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

March 16, 2021

We have been taking our Toyota's to Glen Toyota for many years now and have confidence in the workmanship they perform at this station. More

by garysperanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

March 16, 2021

Great and fast service..the reps were very polite and very friendly. I will definitely visit and continue to bring my vehicle and my family for service here. More

by Krizzt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Christensen, Richard Jennings, Nick Lahr
May 12, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

March 15, 2021

Javier es un excelente trabajador. Muy amable, me contestaba todas mi pregunta. Fui a ver los precios pero fue tan buen vendedor q termine comprando. More

by JANEIRISS@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
May 12, 2021 -

Glen Toyota responded

¡Gracias! Nos sentimos honrados por sus increíbles comentarios y apreciamos su negocio. Nuestro personal está presionando para proporcionar una experiencia positiva y segura para todos nuestros clientes durante estos tiempos difíciles. ¡Esperamos verlos en el futuro! ¡Mantenerse a salvo! Rob D GM

March 15, 2021

Good professional and friendly approach with good costumers skills and product knowledge presented to me. The car and price was good and this was the most important to me. More

by EDIPOVORHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Dimaso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

March 15, 2021

Needed brakes done and technician stayed late to finish work.Very satisfied.Don’t know him but he actually showed me brake pads were bad. More

by C00terdbass3C00terda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 14, 2021

Very friendly courtesy and I am pleased that I chose Glenn Toyota 😀 don't know what else you all want me to say thank you More

by JUBEIBOOM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 14, 2021

I recently decided to return to Toyota after being in another brand of vehicle for a few years. I stopped by Glen Toyota in Fair Lawn, NJ and was immediately greeted by Javier Flores. Javier went above a More

by AJackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Flores , Sheina Chinchay
Mar 23, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 14, 2021

Our salesman Jonathan Guerr was very helpful, professional and great to work with. I would highly recommend him to future customers. The time frame spent there was very comfortable More

by LROMPALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Guerr was our sales rep. Very helpful and a pleasure to work with
Apr 28, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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