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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

January 31, 2021

Good service easy appointment. waiting room ok could use a little more heat. Pleasant service person nick explained everything. Car wash was nice Convenient location clean More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Feb 03, 2021 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

January 30, 2021

My experience at Glen Toyota was incredible. Jorge as an exceptional salesman, the experience as a whole was stellar! Jorge took the time to listen to and understand what we wanted and what was in our budge More

by brittanygodoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

January 30, 2021

Glen diagnosed and fixed a vexing problem that was hard to solve (truck missing badly intermittently when starting, but no electrical or mechanical problems). Turned out the problem was contaminated gas, w More

by BOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Forkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe the master mechanic, Ryan Christensen
Feb 03, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

January 29, 2021

Super friendly, super efficient, super professional very little wait time. Nick is wonderful. Wish all my customer experience was the way it is with Nick. More

by mariela1003
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Jan 30, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

January 29, 2021

They were organized and efficient. They provided me with a loaner car when it was determined that my brakes needed to be replaced and it would take longer than previously anticipated. More

by swatiyrao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
Feb 03, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

January 29, 2021

Glen Toyota has excellent customer service. They’re reliable, consistent and honest. I’ve been working with Tom throughout the years and he’s been nothing but honest. More

by keiokubo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Jacobsen
Jan 30, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

January 28, 2021

I was extremely impressed on the level of commitment and care show to my ever concern. Quickest sale cycle ever thank you Jayson! Jesus Cedeño More

by ApplesAreGood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mota-Herrera
Jan 30, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

January 28, 2021

Hi right after the service, all 4 tires with less air, did you reduce the tire pressure? My husband went to add the air , please let me know More

by keiko.endo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Christensen
Feb 02, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

January 27, 2021

Could not have been better. I dropped my car off the night before and it was ready at 8:45am. They even washed my car! Absolutely the best experience. More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Lahr
Jan 30, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

January 27, 2021

I had the best experience ever!Even though my problem I had the best experience ever! Even though my problem couldn’t be located as it didn’t occur while the car was in the shop the team was so engaged a More

by Oliver P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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