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Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,133 reviews

January 29, 2020

Excellent service The staff, from the store manager to the sales associate( Monica Ventura) were very professional/courteous and explained in details all the info requi More

by ANTONIO.DELACRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kraiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Ventura
Feb 11, 2020 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

January 28, 2020

Very Easy to Work With From the time we submitted an online inquiry to the time we drove the care out of the lot, the staff at Glen Toyota was straightforward in conducting More

by mikep3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill James
Feb 10, 2020 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

January 28, 2020

Great service. Dropped car off before going to work and picked it up after work . Conveniently opens very early and close late. I’m very satisfied More

by RMADERA8
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Willis, Ryan Christensen, Richard Jennings
Feb 01, 2020 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

January 27, 2020

Friendly people, fast service and nice waiting room! Even though I arrived about 20 minutes early, Bill Hughes took me right away, explained the service I was to receive and the service was completed pro More

by SAVOIAFOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

January 26, 2020

Nicole Willis is always the BEST!!! Friendly, and thorough in her work. There were a number of issues which were well explained and taken care of for our car. Thank you, Nicole!! More

by j.barbutomd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Willis
Feb 06, 2020 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

January 26, 2020

Excellent experience Every visit is a pleasure,clean waiting area with bagels and coffee,greeted when arrived with a smile. Quick service done right,never pressured with More

by glasguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christensen
Feb 10, 2020 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

January 25, 2020

When I recently receive service at this Toyota dealership it was a good experience. The staff was professional and let me know that there is a repair I might want to do today that I was not aware before brin More

by mrangelvillalongo
Recommend Dealer
Yes
Employees Worked With
Ryan Christensen
Feb 10, 2020 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

January 24, 2020

As always I was thoroughly satisfied from start to finish with my service experience. Mike Elston, you assembled an all star team at Glen Toyota..! 100% happy.... as always. More

by NPQ44
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Elston
Feb 10, 2020 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

January 23, 2020

Terrible The sales person sold me a damaged vehicle. Basically told me that it was my problem nothing he could do about it. Manager was less helpful. I don't r More

by CSANCHEZ52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil Dimaso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2020 -

Glen Toyota responded

Hi, Thanks for your feedback. However there is no record in our system of you ever being in our showroom or service department under this name. I would love to help you and discuss. Please call me at 201-791-3800 ext 203. Normally when there is a such a complaint and they mention another store, it is a competitor bashing us. Rob D GM

January 23, 2020

Good morning, this is the third time that I'm trying to complete your questionnaire. Everyone that I dealt with at Glen Toyota seemed very nice, although, I am concerned that the multi Shield warranty that More

by NADINEKLEMER
Recommend Dealer
Yes
Employees Worked With
Michael Finn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Doyle
Feb 10, 2020 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

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