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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
February 09, 2019
The best Friendly, knowledgeable employees, great service, quality products and on time always. I love it. Their waiting area is quiet and comfortable plus I Friendly, knowledgeable employees, great service, quality products and on time always. I love it. Their waiting area is quiet and comfortable plus I can monitor the status of my car, have coffee etc. Always the best. More
by AUNTROSA50
Verified Customer
February 09, 2019
Great Service. I came it to purchase a Toyota VSA. Negotiated the price over the phone and then came in to finish the paperwork. Was in and out in less than an hour. I came it to purchase a Toyota VSA. Negotiated the price over the phone and then came in to finish the paperwork. Was in and out in less than an hour. Great Service that I would recommend to any Toyota owner. More
by noonm
Employees Worked With
Bill Hughes
February 09, 2019
Excellent Every One was nice helpful and efficient so I just finished to say! I was satisfied with the service in general. I will be back Every One was nice helpful and efficient so I just finished to say! I was satisfied with the service in general. I will be back More
by ZAMBRANO.LUZ3
February 08, 2019
Wouldn’t go anywhere else! I have had my Sienna van serviced at Glen Toyota for the past 7 years. I am extremely pleased with their courtesy and service. They make the whole pro I have had my Sienna van serviced at Glen Toyota for the past 7 years. I am extremely pleased with their courtesy and service. They make the whole process very pleasant. I wouldn’t think of going anywhere else! More
by CUNGER14
Employees Worked With
Bill Hughes
February 08, 2019
Glen Toyota Service Center has been my go to place for repairs for the last 9 years. Everyone is courteous and helpful. Their waiting area is quiet and comfortable plus I can m has been my go to place for repairs for the last 9 years. Everyone is courteous and helpful. Their waiting area is quiet and comfortable plus I can monitor the status of my car. More
by CHAP79
Employees Worked With
Jessica in customer care, Natalie Paulino
February 08, 2019
Nicole is a wonderful rep! Great customer service! I always feel like I get top notch service here. Everyone is so professional! Nicole is my go to person and always makes me feel welcome! Thanks I always feel like I get top notch service here. Everyone is so professional! Nicole is my go to person and always makes me feel welcome! Thanks again Nicole!!! Mike Finn in finance also excellent! More
by DWATSON552
February 08, 2019
Quality top notch service. I was seen at appointment time I was told exactly what was needed for best performance of my vehicle, updates were available via large screen in waiti I was seen at appointment time I was told exactly what was needed for best performance of my vehicle, updates were available via large screen in waiting area as well as from employee verbally and via text, things were done in timley manner refreshments were available I left happy and satisfied. More
by Taneisha
Employees Worked With
February 07, 2019
Outstanding Went in to trade in a 2010 car and came out with a brand new 2019 thanks to the amazing sales man , manager and finance manger who did an awesome job Went in to trade in a 2010 car and came out with a brand new 2019 thanks to the amazing sales man , manager and finance manger who did an awesome job helping out and getting me where I needed to be More
by STARL2299
February 07, 2019
Quick. Efficient Service has always been fast and efficient. Very pleasant service manager(;Nicole). They even washed and vacuumed my rav’s exterior and interior. Nice Service has always been fast and efficient. Very pleasant service manager(;Nicole). They even washed and vacuumed my rav’s exterior and interior. Nice and clean. More
by Jg
Employees Worked With
Nicole Willis
February 06, 2019
Side airbag The service team are excellent and friendly, drop off mt truck for a recall side airbag and in 2 1/2 hrs. I got a phone call it was done. Very fast The service team are excellent and friendly, drop off mt truck for a recall side airbag and in 2 1/2 hrs. I got a phone call it was done. Very fast and professional service. More
by Tuscan
Employees Worked With
