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Glen Toyota

Fair Lawn, NJ

4.6
4,135 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,135 reviews

April 18, 2023

I have always been satisfied with the service here. One of the reasons was because there was never any up-selling of service. However the most recent visit I was told that I should have a wheel alignm More

by lgarden0603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 18, 2023

Your customer service is as usual number one! I have been bringing my car to you for many many years and I consistently get five star service More

by cbrenner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

April 17, 2023

Excellent, professional. Very friendly, and concerned about the owner and the vehicle. Thanks Glen and Bruce. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Forkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genaro Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 16, 2023

Excellent customer service and great price. Would definitely recommend this dealership to friends and family. Very knowledgeable. More

by Seanforkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Forkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you and your 2023 Tacoma TRD Sport in the future for all your Service and vehicle needs! Rob D GM

April 14, 2023

Bruce is my go to service representative at Glen Toyota. He is the quintessential professional and make servicing you vehicle as easy as possible. More

by TFB0514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 13, 2023

Clean shop. Liked the status board feature. Clean and spacious waiting area. Free car wash. Prompt service More

by fswchan@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kelsey?
Apr 19, 2023 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 13, 2023

Very nice and helpful. Didn’t have work done but coming back tomorrow everyone was pleasant! Thankyou More

by E04barwick
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 13, 2023

Bruce is helpful & understands what is needed for my car to be in working condition More

by DAISYGCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you and your 2019 Nissan Frontier in the future! Stay safe! Rob D GM

April 12, 2023

Javier was very polite, very professional. Answered all the questions that I had. And at the end of the day and it was time for him to go home. He stayed and gave me a thorough tutorial on my More

by LORI20407
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Flores
Apr 13, 2023 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

April 12, 2023

The staff and service manager were exceptionally helpful and professional. I had a unique situation and they took care of it to my satisfaction according to what I expect from Toyota. More

by pstbill4him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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