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Glenbrook Dodge Chrysler Jeep Fiat - Service Center
Fort Wayne, IN
360 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
360 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center
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May 29, 2025
They have been helpful and keep me informed during the repair and maintenance process everyone is pleasant repair and maintenance process everyone is pleasant More
by Rick.allen12
Employees Worked With
May 28, 2025
10/10 excellent service. Would recommend to all my friends. Very nice people to work with Would recommend to all my friends. Very nice people to work with More
by Marshacurcio5
Employees Worked With
May 28, 2025
Excellent service, friendly staff. I was pleased to learn that my next oil change will be free. I was pleased to learn that my next oil change will be free. More
by lucifoltz
May 16, 2025
Chris “Chili Dog” Shively, B. Jones and Caralyne always take care of me. I appreciate all they do for me and my family! ALWAYS recommend Chris and Brandon for sales and Caralyne f Jones and Caralyne always take care of me. I appreciate all they do for me and my family! ALWAYS recommend Chris and Brandon for sales and Caralyne for service! More
by DJBark62
May 08, 2025
We appreciate the excellent service we received. Highly recommend to others. See back for our next oil change! Highly recommend to others. See back for our next oil change! More
by Craig and Deborah Carper
Employees Worked With
March 28, 2025
Very great utilization of my time by proving service requested on time and providing me with detailed invoice. requested on time and providing me with detailed invoice. More
by Only over 200k miles
Employees Worked With
March 24, 2025
Communication problems: on day 1, serviceman calls at 12:30pm stating that the vehicle is done, but wait on a call from the advisor. Same day 1, text sent by me to the advisor stating that I will wait fo 12:30pm stating that the vehicle is done, but wait on a call from the advisor. Same day 1, text sent by me to the advisor stating that I will wait for notice from him before coming to pick up my vehicle. Automated text reply stating… “We would be happy to provide you with a status on your vehicle. Your Service Advisor will be reaching out shortly.” No reply from the advisor on day 1 that I can pick up my vehicle. Day 2: 12:30pm, still no reply from my advisor, so I call the dealership 24 hours after the serviceman told me the work is done. The advisor says, “Yes, it is ready for pickup.” No idea for the 24 hour delay. A challenging communication issue to deal with. More
by John Sargent
March 22, 2025
Best place to take your jeep in town. They are very welcoming and friendly. Jim was excellent. He did take care of me right away and did everything possibly that he can. Waiting time was They are very welcoming and friendly. Jim was excellent. He did take care of me right away and did everything possibly that he can. Waiting time was very appreciative. Thanks . More
by Anu J
Employees Worked With
March 14, 2025
We love coming here for service. We always have kind representatives. They are great at communicating what’s being done to your car and get things done in a timely manner. We always have kind representatives. They are great at communicating what’s being done to your car and get things done in a timely manner. More
by AlvaR
Employees Worked With
