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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
356 Reviews

356 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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May 08, 2025

We appreciate the excellent service we received. Highly recommend to others. See back for our next oil change! More

by Craig and Deborah Carper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Klee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mickelini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for recommending Glenbrook Dodge Chrysler Jeep. We look forward to serving you at your next oil change!

March 28, 2025

Very great utilization of my time by proving service requested on time and providing me with detailed invoice. More

by Only over 200k miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for your feedback. We're glad you were satisfied with our timely service and detailed invoice at Glenbrook Dodge Chrysler Jeep.

March 24, 2025

Communication problems: on day 1, serviceman calls at 12:30pm stating that the vehicle is done, but wait on a call from the advisor. Same day 1, text sent by me to the advisor stating that I will wait fo More

by John Sargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mickelini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Mar 30, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello John, Your feedback is important to us here and I would appreciate the opportunity to speak with you to address your feedback regarding the quality of communication for any status updates on your vehicle service. Please email me with your preferred contact information. Thank you, Kasey Shirey General Manager vip@glenbrookdodge.com

March 22, 2025

Best place to take your jeep in town. They are very welcoming and friendly. Jim was excellent. He did take care of me right away and did everything possibly that he can. Waiting time was More

by Anu J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mickelini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your kind words. Our team strives to make every visit pleasant, and we're glad you had a great experience at Glenbrook Dodge Chrysler Jeep.

March 14, 2025

We love coming here for service. We always have kind representatives. They are great at communicating what’s being done to your car and get things done in a timely manner. More

by AlvaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind words. We are pleased that our team at Glenbrook Dodge Chrysler Jeep could assist with your vehicle in a timely manner.

March 06, 2025

"at least fifteen words about this dealership" and nine more words because you require it. More

by nsi12000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for the feedback. We're glad you had a great experience at Glenbrook Dodge Chrysler Jeep. Take care!

March 05, 2025

They was prompt and courteous with the service that needed to be done on our vehicle More

by Cubanamala87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your kind words about Glenbrook Dodge Chrysler Jeep and our prompt service. Take care.

March 05, 2025

David was very helpful with getting me information on specific questions I had about my Jeep! He was able to answer my atypical questions pretty well about some custom work I'm considering, and pointed m More

by Caleb H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're pleased to hear our team was able to assist you with your Jeep inquiries and provide guidance on the custom work. If you have any more questions or need further assistance, Glenbrook Dodge Chrysler Jeep is here for you.

February 28, 2025

I would definitely refer friends. Staff was very competent and caring. Explained what was done in a way I could understand More

by Sandi5083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your recommendation and feedback. Glenbrook Dodge Chrysler Jeep is pleased to know our team made your visit comfortable. Take care.

February 27, 2025

Excellent service and super friendly staff. I have always been pleased when I need to have my car serviced More

by VBarnhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're glad to hear you consistently enjoy the service at Glenbrook Dodge Chrysler Jeep. Thank you for your kind words and take care.

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