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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
295 Reviews

295 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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November 02, 2023

I experienced quick, friendly, and knowledgeable customer service. Very helpful. Would definitely recommend to others. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi. We appreciate your recommendation and positive review of your experience with our Service Team. We are so pleased that you received quick, friendly, and knowledgeable customer service during your time with us. Thank you for being a Glenbrook Dodge Chrysler Jeep customer and let us know if we can assist you further or answer any questions.

November 01, 2023

Friendly, helpful, and accommodating. She was able to squeeze me in. I had a unique situation, and she took the time to make sure I was taken care of. More

by starfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, thanks for sharing this five-star review with us. We're pleased to know that our friendly team was helpful and able to assist you with your needs. Your business is valued and we look forward to seeing you again at Glenbrook Dodge Chrysler Jeep.

October 26, 2023

Did me right even change a bulb I couldn’t figure out now I don’t have a message showing up More

by Lenny3170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello and thank you for this wonderful five-star review! We are glad our Service Team efficiently changed your bulb and treated you right during your visit. Please reach out to Glenbrook Dodge Chrysler Jeep if we can be of any further assistance.

October 25, 2023

Fred makes things right! Pleasant to work with and always courteous. I appreciate his professionalism. More

by dotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Dotter, and thank you for this great four-star review! We are thrilled our team of professionals was courteous and pleasant to work with to ensure you had a delightful experience. Please reach out to Glenbrook Dodge Chrysler Jeep if we can be of any further assistance.

October 25, 2023

David was super helpful my last visit. He kept me informed and provided me the option for a free shuttle service if my tire repair were to take longer than he estimated due to the tire bei More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Heidi, thank you for sharing your experience with us here at Glenbrook Dodge Chrysler Jeep, and for noting the convenient shuttle service offered during your recent tire-repair visit. If there’s anything else you need, please let us know. Our Service Team would be happy to help.

October 23, 2023

David Pena was very friendly and spent a lot of time trying to track down my used vehicle warranty to help with repairs. Although in the end the warranty didn’t cover the parts, he did provide me with a More

by caseyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello Casey, thanks for this glowing review! It is so great to know our Sales Team could help find a used car that was perfect for you and could help with repairs. Patient and friendly assistance is always valued here at Glenbrook Dodge Chrysler Jeep. Come see us again soon!

October 19, 2023

Everyone is always Nice and accommodating. It's also always clean and comfortable. I would recommend to Others. More

by Tusapaula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive review and for recommending our services. It brings us joy to learn that our team was nice and accommodating during your visit. Your business is valued and we hope you continue to choose Glenbrook Dodge Chrysler Jeep.

September 12, 2023

My experience with this car dealership has always been great, staff is always polite, efficient and helpful More

by Clark Gómez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Wallace
Sep 12, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, it is great to read that our team was polite, efficient and helpful during your visit. Thank you for the awesome feedback and 5 stars. We’re glad you came in, and we appreciate your business at Glenbrook Dodge Chrysler Jeep.

September 06, 2023

Spectacular communication and attention to customer (me), only in for a routine oil change package but kept me well informed and went over the vehicle inspection in full detail. Construction signage is weak, More

by Rich D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Rich. Thank you for highlighting the spectacular communication and attention you received while in for an oil change. It is rewarding to see that you were kept well-informed and your vehicle inspection was reviewed in full detail. Your positive review of our Service Team here at Glenbrook Dodge Chrysler Jeep is much appreciated.

September 06, 2023

Friendly courteous service, that's why I've been going here for years! And I'll continue to give this dealership my business. More

by Merlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caralyne Reiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace
Sep 07, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you, Merlin, for making Glenbrook Dodge Chrysler Jeep a part of your day and for leaving us a perfect five-star review. Our friendly Service Team is proud to provide you with a courteous service experience. It is an honor to have had your continued business for many years and we are always here to help.