Goodson Acura of Dallas

Super professional, helpful and very polite. The work they did was excellent and on time. they did was excellent and on time. More

At the fair I saw a purple Acura that I really liked. After looking up their inventory and seeing that it was available, we drove to Goodson Acura and arrived 2 hours before closing on Friday. After wal After looking up their inventory and seeing that it was available, we drove to Goodson Acura and arrived 2 hours before closing on Friday. After walking around the cars outside without meeting anyone, we walked inside the dealership. We waited, but did not see anyone. The car I was interested in was inside and unlocked, so my husband and I sat in the car and were discussing the features. A gentleman walked up and asked us what we were doing (which seemed an odd question at a car dealership). When we stated we were interested in this car, he let us know that he had had one of these cars for 6 months and had not figured out the lighting system yet. He walked away stating he would get someone to help us. The salesman came out and did not request our names. He was able to answer questions about the options for this model and explained what they had in stock in new cars. They did not have in stock the car mentioned on their website. I asked for information about a car outside, but he said that was a used car. I walked him out to the car, but he was not able to answer any questions. He did not offer to unlock the car, provide a test drive or get any further information for us. It was clear that neither the original gentleman nor the salesman was interested in our business. More

Jonathan was great! I have been here numerous times and he has been the beat he has been the beat More

You guys, so far, are so much better than that mess at David McDavid Acura in Plano. I hope it stays the way I experienced it yesterday: friendly, honest, and thorough. David McDavid Acura in Plano. I hope it stays the way I experienced it yesterday: friendly, honest, and thorough. More

The car service was good but customer service was only up 75% helpful. they offered to charge me to $250 break into my car, which I had to outsource for much lower price ($120), as well as refused to tow up 75% helpful. they offered to charge me to $250 break into my car, which I had to outsource for much lower price ($120), as well as refused to tow my car to the dealership which is a service usually offered. This cost me an additional $150. Eventually my repairs were completely covered by my warranty. Unfortunately I had to pay almost close to my total car note for the month just to have my car serviced, (bad battery from dealership) even though repairs and transportation should have been Completely covered by my warranty. Also my car was not completely diagnosed and other problems we’re not addressed for other needed repairs. More

Keep up the excellent work and good management l well recommend too more people Goodson Acura recommend too more people Goodson Acura More

Pleasant experience from waiting room to service agent to cashier. Nice wash and vacuum. Nice ! cashier. Nice wash and vacuum. Nice ! More

Very professional! Great customer service!! Took care of all of my needs. Would highly recommend anyone to take their vehicle here. all of my needs. Would highly recommend anyone to take their vehicle here. More

We have been very pleased with the sales and service departments at Goodson. The staff there is knowledgeable and puts customer service first. departments at Goodson. The staff there is knowledgeable and puts customer service first. More

I am completely satisfied with the manner and system Goodson Acura conducts their service and the personnel behind it are professional. Goodson Acura conducts their service and the personnel behind it are professional. More