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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews
Call Service Center (214) 692-2872

986 Reviews of Goodson Acura of Dallas - Service Center

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December 13, 2022

Service Dept,has integrity, high level of honesty. Other dealerships could learn from Goodson. Awesome! More

by sittoncathy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kubicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2022 -

Goodson Acura of Dallas responded

sittoncathy6, thank you for noting a 5-star experience. We're glad to hear our team has integrity and honesty! We appreciate your praise. Let us know when we may serve you additionally. Take care!

December 11, 2022

The service center was very prompt and helpful. And I love the waiting area, had everything I need. More

by Chi Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Goodson Acura of Dallas responded

Chi, thank you for noting a 5-star experience. We're glad to hear our team is prompt and helpful! We appreciate your praise. Let us know when we may serve you additionally. Thanks again!

December 04, 2022

The customer service 1st experience was very good. Employees were very helpful. Keep it up. More

by Fikertea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Parker
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Dec 05, 2022 -

Goodson Acura of Dallas responded

Fikertea, thanks for sharing 5-stars and noting great customer service! We appreciate your feedback and look forward to serving you again next time. Best wishes!

December 01, 2022

Always great service. Our most recent service person was just as good - he was excellent. More

by pepblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service personnel with whom I dealt with on Monday-Tuesday, 11/28-29 is not listed in the above roster. His name is Brent Parker and he was fantastic.
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Dec 01, 2022 -

Goodson Acura of Dallas responded

pepblock, thanks for sharing 5-stars! We're glad to hear our team always provides great service! We appreciate your feedback and look forward to serving you again next time. Take care!

November 20, 2022

I always get the best service when I visit Goodson ! They are courteous, fast, and very accommodating. I never go anywhere else for my oil changes. The entire service team is so nice and always welcomin More

by Kaykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Report | Print
Nov 21, 2022 -

Goodson Acura of Dallas responded

Kaykay, thank you for sharing praise regarding your experience working with us. We love hearing that our team was courteous, fast and accommodating. Thank you for taking time to share praise and tag Eric in your note. See you next time. Thanks again!

November 15, 2022

Service was fast and efficient. Brent, I believe that was his name was very friendly and informative. Super good guy. More

by clm232627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, I believe was his name. Big guy, beard, light hair, super upbeat and friendly. I really liked him.
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Nov 16, 2022 -

Goodson Acura of Dallas responded

clm, thanks for stopping by to leave us 5-stars. We're happy to hear Brent is friendly and informative! We appreciate your praise. See you next time. Take care!

November 03, 2022

Goodson is a rare gem in todays world setting high standards for Customer Service. Their people and service are extraordinary! More

by Kbliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Report | Print
Nov 04, 2022 -

Goodson Acura of Dallas responded

Kbliss, thank you for leaving a 5-star review and noting our standards for customer service! We're glad to hear you had a great experience with Eric. We look forward to serving you again in the future. Best wishes!

November 02, 2022

They were able to address the problem with my vehicle quickly and had a loaner for me to use while work was being done. More

by casey.stephens1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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Nov 02, 2022 -

Goodson Acura of Dallas responded

casey, thanks for stopping by to leave us 5-stars. We're glad to hear our team was able to quickly address the problem with your vehicle! We appreciate your praise. See you next time. Best wishes!

November 02, 2022

Well received and fast service. Addressed the concerns and advisor was very courteous. Will definitely visit again More

by getmeinfy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Parker
Report | Print
Nov 03, 2022 -

Goodson Acura of Dallas responded

getmeinfy, thank you for noting well received and efficient service. We love hearing your advisor was courteous and we look forward to serving you additionally next time. Thanks again!

October 29, 2022

Goodson Acura has always provided the highest quality service. They are proactive in helping me maintain my 2014 Acura MDX in the best condition. I initially choose Goodson Acura several years ago when t More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2022 -

Goodson Acura of Dallas responded

Ron, thank you for sharing 5-stars! We're glad to hear always provides the highest quality service! We appreciate your positive feedback. See you next time. Thanks again!

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