Gordie Boucher Ford Lincoln of Janesville

Derek was amazing to work with. He made it so easy and I was in and out of the dealership in less than an hour and a half which has never happened. I won’t buy anywhere else from no He made it so easy and I was in and out of the dealership in less than an hour and a half which has never happened. I won’t buy anywhere else from now on. Huge thanks to the Dbutz guys! More

Derek did an amazing job getting me in a car that suits me and has heating the car is amazing in all aspects never thought I’ll be in a newer car me and has heating the car is amazing in all aspects never thought I’ll be in a newer car More

Derek is such a great salesman and goes above and beyond to help his customers even with a lower credit score. We have bought 13+ cars through him! So glad he is at a better dealership as well with much mor to help his customers even with a lower credit score. We have bought 13+ cars through him! So glad he is at a better dealership as well with much more respect for their customers. Working with Derek means less credit pulls, lower interest rates and a lower payment. Thank you for all you do! More

Overall a good dealership, but was disappointed with my latest trip. Waited an hour and a half for an oil change. When the change was complete, I was told that both my air filters were dirty and needed t latest trip. Waited an hour and a half for an oil change. When the change was complete, I was told that both my air filters were dirty and needed to be replaced. When I told him that I just replaced the cabin filter, he told me that they usually change the filters at the same time. Definitely disappointed that I was being sold something I didn’t actually need. More

Sales person didn't listen to well to what I wanted, he focused on something new and out of my price range and in return I had 14 hits possibly more on my credit report and that doesn't include the hits my focused on something new and out of my price range and in return I had 14 hits possibly more on my credit report and that doesn't include the hits my cosigner took on his report, worst experience ever and taking my business elsewhere!!! I'm done with the BS!!! More

I had a scheduled appt for my car I purchased through this dealership. The appt was made 10 days prior to this schedule appt and they texted me daily with appt reminders for me. The morning of, they neve this dealership. The appt was made 10 days prior to this schedule appt and they texted me daily with appt reminders for me. The morning of, they never showed up to pick up my car for routine scheduled maintenance. I have had this same dealership and with this same car use this pick up/drop off service package going on 2 years. I called 2 hours later inquiring what happened after I realized my car wasn't taken care of since I needed to go to work early afternoon. The service tech that answered said they forgot, were short staffed and it was the holidays. We are all short staffed and busy - not acceptable excuses! Where they really fell short was not notifing me. No one ever called me to communicate this issue. After back and forth with this service tech, they did come get my car 20 min later and did have my car returned to my house before I needed to leave for work. The other issue is the service receipt lists that I owe $40 still. How is that possible? I paid up front for all the routine services, at the time of car purchase under the Lincoln Conceige Plan and have the booklet of proof - which a "coupon" was pulled out of by me and turned over with my car fob at time of car pick up. More

Joe Warne was kind and respectful as I wasn’t sure I really wanted to purchase a car. I picked out two to test drive and there was no pressure for anything above my budget! I was nervous going in to buy really wanted to purchase a car. I picked out two to test drive and there was no pressure for anything above my budget! I was nervous going in to buy a car without my husband there, but Joe was so helpful and honest More

Fast, friendly, service at a very busy time of the year! Thanks for fitting my vehicle in. Thanks for fitting my vehicle in. More

Overall excellent but forgot my ten dollar off coupon . Noticed after running my credit card. Noticed after running my credit card. More

We worked with Derek and he was awesome. Not pushy and knew what he was talking about. Got us into a brand new F150. We will be back next year to replace our other vehicle. Not pushy and knew what he was talking about. Got us into a brand new F150. We will be back next year to replace our other vehicle. More