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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.7
3,922 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,922 reviews

January 26, 2023

Nices places to buy a truck little disappointed what got for my old truck it's kind of carfax fault if i would of knew what I was getting for oldtruck I wouldnt of traded but wife fighting cancer and she More

by DODGERTCONVERTIBLE68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your feedback! While we are glad that we had the opportunity to work with you, it's disappointing to learn that you weren't fully satisfied with your experience. Please don't hesitate to call Ted Harris, our General Manager, at 608-754-5511 if you would like to discuss this matter in more detail. We appreciate your business and hope you will give us another opportunity to serve you!

Jan 27, 2023 -

DODGERTCONVERTIBLE68 responded

Carfax screwed me i run. My plate and the middle of car fax was 40 thousands the accident was a minor far as me hit pole at 15 miles a hour thats about it i wouldnt trust no one now

January 26, 2023

everyone we dealt with was very helpful and kind. Worked with us on our choice of vehicle as far as knowledge and price. Will recommend your services to anyone looking for a vehicle. More

by S57HINZE
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2023

Your dealership has a great salesman with Derek. He helped me for a second time and had be done in one day. Amazing and great service. More

by GOODSTEPHEN74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Butler
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Jan 27, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Derek and our team here at Gordie Boucher Ford Lincoln of Janesville.

January 26, 2023

Always a great experience purchasing and servicing my vehicles from Gordie Boucher Ford Lincoln Mazda. More

by SENIORMASTERTECH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

January 26, 2023

Derek was a great guy to work with he help me get the vehicle I want even when I thought I could I would recommend him to anyone More

by DALTONZ2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Butler
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Jan 27, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Derek delivered such a great experience!

January 25, 2023

My car's battery died and I had to get to work. They jumped my car so I could get to the dealership and within a half hour l had a new battery and I was on my way to work. Awesome! More

by JANMAPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Martinez
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Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2023

Great customer service and fast. Derek Butler is the easiest guy to deal with we highly recommend him. More

by BRENDADOBBRATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Butler
Report | Print
Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

January 25, 2023

Friendly staff with easy online appointment booking! Bountiful refreshments and short wait time. Would recommend getting serviced here! More

by holywarrior580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

January 25, 2023

The repair was fairly straight forward. brake sensor warning light. Dropped it off on Sunday and didn't get it back till Wed. - Dealer should have had better repair stock in inventory - More

by wyatt.warthen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elisha Lone
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review, Wyatt. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please call Sean Tompkins, Service Manager, at 608-754-5511. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Feb 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Wyatt- thank you for taking the time to leave us a review. Our service manager, Sean Tompkins, has been trying to reach you with no luck. Please reach out to us at 608-754-5511 at your convenience so we can discuss your visit further. We look forward to hearing from you.

Feb 07, 2023 -

wyatt.warthen responded

I'd prefer not to discuss further. My service record is in the dealership. They need to investigate internally: - More inventory on hand for standard repairs (Brake calipers) - Staff training to insure all needed parts are identified the first time - Test drive procedures to verify a completed repair - Discount policy for slow / incomplete repairs.

January 25, 2023

Scheduled 65$ service and basically got told I needed the 119$ one instead. Very pushy. More

by Alexmcnic99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please call Sean Tompkins, Service Manager, at 608-754-5511. Thank you for your time!

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