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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

Overview
Employees
Reviews
Vehicles
4.7
3,961 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,961 reviews

February 03, 2023

I was cordially greeted. An estimate of cost to repair was given. Then service contacted me with problem and what it would take to fix it. Quality work done in a timely ma More

by DJSTUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

February 03, 2023

I used to think this dealership was pretty good, not so much anymore. I had a bad experience with a flat tire and again with replacing the radio. More

by PACKERCHERYL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

I am very sorry that we fell short of your expectations on this visit, and I promise that we truly strive to provide a great experience each and every time you visit us. If you could call me directly at 608-754-5511, or email me at sean.tompkins@boucher.com to give me more details, I am certain that we can find a solution. Thank you for your feedback! Sean Tompkins, Service Manager

February 02, 2023

Myrick and Noel were great to work with! I expressed my needs before I arrived and they had vehicles ready for me to view before I arrived. The entire team was friendly and courteous thr More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Myrick Hermanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Ceballos
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Feb 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear that Myrick and Noel were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle! If there is anything we can assist you with in the future, please let us know.

February 01, 2023

Excellent service and communication as always! I really appreciate the staff at Gordie Boucher. Thank you! More

by calla.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

February 01, 2023

Everyone is always really nice and helpful. I've been coming here for years and intend on continuing. More

by kanneriddle23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 01, 2023

They nicely dropped me off and picked me up for work while my car was being serviced. More

by STERKENANNA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Feb 02, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 30, 2023

Friendly and knowledgeable staff in the maintenance department. Will happy return when I need more work done. More

by BARR15TANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Jan 31, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2023

Great to work with. Verprofessional and very easy going. Jeff Vance was great in explaining everything More

by BARRYLARSON4
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

Jan 31, 2023 -

BARRYLARSON4 responded

Thank you

January 28, 2023

Difficult warranty situation but the worked it out , very satisfied with the work and service More

by matters57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2023

Nices places to buy a truck little disappointed what got for my old truck it's kind of carfax fault if i would of knew what I was getting for oldtruck I wouldnt of traded but wife fighting cancer and she More

by DODGERTCONVERTIBLE68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your feedback! While we are glad that we had the opportunity to work with you, it's disappointing to learn that you weren't fully satisfied with your experience. Please don't hesitate to call Ted Harris, our General Manager, at 608-754-5511 if you would like to discuss this matter in more detail. We appreciate your business and hope you will give us another opportunity to serve you!

Jan 27, 2023 -

DODGERTCONVERTIBLE68 responded

Carfax screwed me i run. My plate and the middle of car fax was 40 thousands the accident was a minor far as me hit pole at 15 miles a hour thats about it i wouldnt trust no one now

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