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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.7
3,831 Reviews
At Gordie Boucher Ford Lincoln Mazda of Janesville, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Ford Ranger, Ford Escape, Ford Edge, Ford Explorer, Ford F-150 & Super Duty, Mazda3, Mazda CX-5 & Lincoln Corsair, Lincoln Nautilus & Lincoln Aviator available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of it as possible. That's where our service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Ford/Mazda/Lincoln parts that are also available for purchase. Basically, you'll know your vehicle is in good hands from beginning to end. You're also in good hands with our team of Ford/Lincoln/Mazda lease or loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? Gordie Boucher Ford Lincoln Mazda of Janesville can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 2727 E US HWY 14 Janesville, WI 53545, and we're always happy to chat about new vehicles and answer any questions you might have.
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2727 US-14

Janesville, WI

53545

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Showing 3,831 reviews

January 01, 2021

When I received the car condition report it said my back break pads were nearly gone. The service associate didn't mention this at all. I had my family mechanic 2 hours away check my breaks and they are fin More

by greenfairypixie
Customer Service
Recommend Dealer
No
Employees Worked With
Randy Seichter
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your feedback and review. Unfortunately, we are unable to find your full name in our system to contact you directly. When you have the opportunity, please reach out to our General Manager, Nate Blaser, 608-754-5511 so we can discuss this situation further with you. We hope to hear from you soon.

January 01, 2021

Fast service. Great work. Fantastic employees. Service department is top notch. The employees and service department really stand out as being top notch. Will go back again and again. More

by DARRENGAUDETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive review! We look forward to seeing you again in the future!

January 01, 2021

My wife and Ii just purchased our 4th vehicle from you folks, and once again you folks made it a fun and enjoyable venture. You have always taken care of us and in return you’ve got life long loyalty. More

by TIM.REYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jones
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Tim - thank you for your continued business and loyalty to us!

December 29, 2020

I got great customer service since I walked in the door! They did everything my car needed, and it was all done perfectly and quickly! More

by Lanaboo0918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you were satisfied with your recent service visit with us!

December 28, 2020

Over all experience was good. Everyone was friendly. Did not feel pressured in buying the vehicle. Gave us a fair deal on the trade in. More

by F150 Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Islami
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Jones
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to write this review!

December 28, 2020

The car came with a coupon book which had 7 coupons for a free oil change. When I tried to use the 7th and last coupon I was told I could only use 6, so my last coupon could not be used. I never knew that. W More

by MTPTSP
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Tim Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

I’m not sure where the mistake came in, but I would certainly like to have the opportunity to fix it, Or give a better explanation as to the amount of coupons issued and the the times that they have been used. If you could contact me so I can get your name and vehicle information I would greatly appreciate it. Sean Tompkins Service Manager Gordie Boucher Ford Lincoln Mazda 608-754-5511

December 28, 2020

Samantha Champion was fantastic! Excellent service and support from start to finish. We visited other Mazda dealers in the area, but Samantha was simply the best salesperson we dealt with in our search fo More

by Quinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear you enjoyed working with Samantha! Thank you for sharing and we hope to see you again in the future.

December 25, 2020

My visit was good. The job was completed the way it should have been within acceptable time. Ben was amazing at getting me in for service. More

by DANKAWATSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are happy to hear you were satisfied with your recent service visit with us! Please reach out to us if there is anything else we can do for you moving forward!

December 24, 2020

Great help! Walked in with no appointment, and they were happy to help! Found everything we were looking for. They were all so friendly, too. Recommend them to anyone! More

by Skye Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Chesebro and Katie Chesebro, Ryan Jones
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad you had a positive experience with us, Skye!

December 24, 2020

My experience in both buying the car and coming back for service was a positive one. Employees were helpful and friendly. When I have called with questions, I have received a courteous and rapid response. D More

by AB
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you had positive experiences with both our Sales and Service departments! Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 regarding your concerns about your cruise control and your gas card.

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