Back

Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,524 Reviews

2,524 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

Sort by
January 12, 2022

Nobody wears a mask at your dealership. Usually you give a courtesy car wash and I did not get one. Other than that the service was very good. More

by Tom Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review! We’ll make note of your feedback for future services!

January 10, 2022

I called to see if I could get an oil change and they got me right in. It was awesome. More

by B_ZUELKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the 5 star review!

January 10, 2022

I did not have to wait for a long time & answer all my I did not have to wait for a long time & answer all my questions I have More

by CASEYCAUSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the feedback!

January 06, 2022

Always love going to my ford dealership! Service advisors are always quick and happy to help! More

by SKYLAR_BOWSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing! Our Service Manager Sean Tompkins and team do everything they can to provide quality service at a reasonable price. We look forward to seeing you again soon, and safe travels!

January 06, 2022

My car was towed because the electric shifter would not come out of parked mode and car would not moved the service advisor called the next day and assured me that i needed a new battery and i said "are y More

by BENNY772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie Nischke
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to let us know about your experience. We're sorry for any frustrations we have caused you. Reviews such as yours help us determine what can be worked on here at the dealership. Please contact our Fixed Operations Director Jason Molle at 608-754-5511 to discuss the matter further. Again, thank you for your feedback. We hope that you will give us another chance in the future.

Jan 24, 2022 -

BENNY772 responded

What can you work out, if the you are te service manager, you the one gave me credit for the new battery that i did not need, i thought the service technician knew what he was doing and because of him I'm out of $600, I'm not only a customoer to repair my Fusion but I have purchased 5 cars there, but not anymore, i will buy my next new car some where else

January 01, 2022

Everything was handled professionally and courteously. My appointment was taken care of on time and without any problems. More

by WJJMVOGEL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing! Take care!

December 30, 2021

Check in was quick. Work was done quickly. Courteous service and complimentary wash were great! More

by K8WISC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Nischke
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you!

December 29, 2021

Everyone I dealt with was kind, friendly and informative. My vehicle looked terrific after the repair. 👍👍 More

by KAROLYNALEXANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie and Kevin
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review!

December 28, 2021

Staff always friendly and courteous. Beautiful showroom. Quick availability to service appointments. Waiting area is clean and comfortable. More

by TWILBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for the review!

December 25, 2021

Always a very courteous group of service and sales personnel. All my vehicles have been serviced there. Very nice and clean dealership. Will probably buy my next vehicle there. More

by michaelhmclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Nischke
Jan 20, 2022 -

Gordie Boucher Ford Lincoln of Janesville responded

We are so happy to hear you had a positive experience with our team!

...
194
...