Gordie Boucher Ford Lincoln of Janesville - Service Center

I was having a problem with my Mazda. They did some troubleshooting and couldn’t find the issue but were very transparent. They didn’t even charge me! They did some troubleshooting and couldn’t find the issue but were very transparent. They didn’t even charge me! More

We were sold a faulty car. My husband is scared to drive it. The oil pump issue blew the engine, the other Ford dealership didn’t fix it properly and now it’s under recall for My husband is scared to drive it. The oil pump issue blew the engine, the other Ford dealership didn’t fix it properly and now it’s under recall for the issue but no parts. The check engine light has gone off 3 times since November. Paid 400.00 to have it reprogrammed and it came back twice. Now service says it the temperature gauge costing 1600.00. I don’t believe them but what choice do I have? Never, ever, ever buying a Ford again. They’re dishonest and don’t stand behind the faulty parts they install. The car only has 78,000 miles on it. And, I am telling everyone to stay away. More

This deal ship is great. The service dept has always be very helpful with my auto needs I would high recommend this service dept to all of my friends and family The service dept has always be very helpful with my auto needs I would high recommend this service dept to all of my friends and family More

I had number of items on my to-do list. Laura worked up an estimate for me. Costs were higher than I expected, presumably a result of our inflationary economy. Nevertheless, we went ahea Laura worked up an estimate for me. Costs were higher than I expected, presumably a result of our inflationary economy. Nevertheless, we went ahead, and all of the work was excellent. Laura kept me informed, and, more importantly, she was able to work down the cost of the service. Our vehicle is now 100% ready for our upcoming drive to Florida for vacation. More

I had a small problem. I didnt have an appointment but they got me right in and it only took about 30 minuts.I dont know the name of the salesperson who helped me. I didnt have an appointment but they got me right in and it only took about 30 minuts.I dont know the name of the salesperson who helped me. More

Brian is awesome , very knowledgeable , very personable. He listens to my concerns & takes care of my car the way I do while it is at the dealership. Thank you so much Brian He listens to my concerns & takes care of my car the way I do while it is at the dealership. Thank you so much Brian More

Easily made the appointment on line…. Pulled right in. Serviced within a hour…. free beverages…. Nice people. Pulled right in. Serviced within a hour…. free beverages…. Nice people. More

Called with problem they were able to get vehicle in ASAP. Had it back in a day. ASAP. Had it back in a day. More

got my truck in and done same day to replace the water pump and tensioner pump and tensioner More

With the amount of technicians, I feel like I can get an appointment quicker. We are always greeted well when we arrive and not left to wait or stand around. appointment quicker. We are always greeted well when we arrive and not left to wait or stand around. More